Daniel Nasso Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Manage and lead a robotic process automation center of excellence consisting of six employees, two internal process analyst and four external RPA developers from Tata Consulting.Oversaw the successful implementation of twelve robotic process automations over a two year span with a focus on back office functions. The robotics process automated work previously completed by underwriting operations and claims technicians.Generated productivity savings for Starr by cutting the clearance process in half through RPA and now get the underwriters their submissions in half the amount of time required as part of the SLA (service level agreement)Aided in cost savings of roughly $20,000 per month for the premium audit team by taking the direct entry being completed by an external vendor and implementing an automation. Facilitated the creation of a monthly steering committee meeting to present implementation deliverables, metrics supporting production automations, and a pipeline of automation ideas to senior management.Host a daily standup team meeting to discuss status of each project, if they are experiencing roadblocks and key deliverables for the day. Meet with process owners on a monthly basis to discuss status of existing automations, open defects/enhancements, and any new potential automations ideas.

Pembroke, Bermuda, Bm

Coordinate training for all U.S. Insurance Underwriting Business Unit new hires.Review IT User Stories and Business Requirements Documents (BRDs). Develop effective training materials utilizing a variety of media, Quick Reference Guides (QRGs) in Microsoft Word and short FAQ Videos utilizing Skype for Business recordings.Deliver training in support of the deployment of underwriting tools to the business, e.g. Guidewire Policy Center, and provide new hire onboarding and follow up training as needed. Participate in User Acceptance Testing (UAT) through completing uses cases, providing findings and assisting business testers.Act as Subject Matter Expert (SME) of underwriting tools to the business, e.g Guidewire Policy Center, Duck Creek and ImageRight.

New York, Ny, Us

Lead Business Analyst responsible for all requirements gathering, documentation, testing and deployments into the underwriting platformPerformed analysis of business process and procedures for nine profit centers within the organization; designed and developed accurate, efficient, and detailed business process requirements and workflow procedures.Documented change request statements of work based on new functionality users may desire within the underwriting platform. Created business requirement documents (BRD) and technical requirement documents for large work orders and submit to internal IT and external vendors for the implementation of new system functionality.Lead the identifying and recommending of ongoing process improvement in effort to advance operating efficiencies, effectiveness, and internal controls.Contributed to the ongoing design, development and maintenance of the internal underwriting platforms by working closely with business and technical staff to document new process/procedure information.Managed the user acceptance testers by ensuring they stay on plan for the validation that new requirements have been implemented.Write and communicate an official Test Summary Report (TSR) at the completion of the release to provide sign off to the vendor to execute in production.

New York, Ny, Us

• Prepare the Monthly Metric Report for senior management within the TPA group; the report provides a summary of various aspects of the business predominantly outlining the comparison between AIG vs. TPA claim counts and paid amounts.• Update and improve the monthly business review (MBR) to include claim data for Global Vendor and TPA Operations. • Track and monitor actual savings for twenty three projects with a target savings of forty million dollars for 2014. • Work with various project owners to capture high level updates regarding actual monthly savings and overall project health.• Compile in-sourcing update and calculate associated benefit savings for domestic and international TPAs.• Analyze the performance and trends of vendor scorecards against competitors on a quarterly basis. • Assist and complete all data requests from senior management.

New York, Ny, Us

• Traveled to field offices and third party accounts to conduct annual claims audits, dealing with service standards, quality of work and financial accounts, on a selection of insurance files. • Maintained oversight over OFAC blocking payment reports by identifying true positives and having adjusters’ complete stop payments upon my request.• Reviewed duplicate checks processed for the same claim file and verify OFAC payments on a daily basis. • Managed the reservation of rights letters and declination letters sent to insured’s for individual claims, and documented all of the coverage litigation for ongoing claims currently in litigation status.• Prepared and analyzed the premium and loss monthly incurred report for senior management. Completed reports for senior management as requested, assisted in the creation of the marine claims six month and year forecasted budget. • Assisted the Reinsurance Analyst with booking reinsurance for new policies and new policy periods.

New York, Ny, Us

Assisted with the reinsurance on large losses of approximately five million dollars and higher. Set up claims files that were used to hold the paperwork received from the clients.Reconciled bordereau payments for foreign transactions. Tested and provided feedback on the functionality of a new underwriting system that made automated payment increments, endorsed and renewed existing marine policies and delegated respective reinsurance amounts.

Bachelor Of Arts - Ba, Finance And Business Administration

Masters Of Insurance Business Analysis, Business Analysis

Education record