Licensing And Allocation Specialist
CurrentMy main function is to address the issues that customers face with their hunting licenses. This includes managing the specific software used by the company to resolve customer account issues. I also assess and approve or deny refunds in accordance with company policy, as well as handle their processing if approved. I am responsible for veteran status approval and provide clarifications on hunting policies, processes, and information. Additionally, I handle databases related to sales and accounts, occasionally generating basic charts and statistics to observe trends or address specific questions. Finally, I provide support for daytime and nighttime sampling of species used in hunting, such as deer or American pronghorn (Antilocapra americana), as well as endangered species like sage grouse (Centrocercus urophasianus), activities that I greatly enjoy