Bad Wolf Entertainment is a premier artist & entertainment support platform. We host events, concerts and manage talent from all over the US.Our company represents the artists of the new generation of bass music. Our artist management, promotion, marketing strategies help develop new artist careers.www.badwolfentlive.com

Helping artists turn their passion into a career. Our artist support platform is one of a kind.

Lead a team of retention agents and coach them to success.

Production Management

Use real-time data to support moves in Operations.

Assist, develop and consult for a team of 16 agents.Conduct follow-up coachings to ensure Team Lead focus was implemented.Develop tools & resources to assist agents with production.Mentoring new agents.Developing incentive programs to boost morale.

• Residential and Commercial Sales of CenturyLink, Direct TV, Dish Network, Hughes Net, Xfinity and Vivint services (cable and satellite television, telephone, internet, and security systems)• Increased company profits by re-branding to widen customer base and business recognition• Improved workflow and productivity by developing in-house tools: forms and applications• Drafted company guidelines and integrated communications and organization• Created company website to streamline lead generation and management• Developed marketing, lead generation, sales techniques and strategies• Train new employees on all products, services and sales techniques

Direct Sales for Comcast.

· Installed POP material and updated television, telephone, laptop and tablet displays software/firmware.· Built displays to improve product movement through POS

· Customer check out on the front while helping them achieve a good shopping experience. · Assist different departments such as GM/HBC and Grocery.

· Placed POP and merchandise throughout retail stores and assist in seasonal store resets.

· Magazine distribution and assembled displays and performed periodic resets. · Worked closely with district supervisors to facilitate training and supported work load.

· Data Collection and Merchandising· Expert knowledge of MC55 and TelXon functions

· Data collection and merchandise client products in Walmart stores.

· Developed a companywide HR Management solution to interconnect Payroll and HR to streamline office productivity.· Created a Lead Management System integrating Access, Salesforce and Excel to better track progress of sales efforts over time.· Web Design, Database Creation and Programming· Office Administration, Recruiting/Hiring and Payroll

· Managed front-end operations; preparing and delivering cash deposits to the bank· Trained all front-end associates; improving productivity and ensuring customer service was priority· Assisted upper management in controlling shrinkage by closely managing register overrides

· Announced advertisements, PSAs, events and music on-air· Operated audio board and help coordinate live "Remote" broadcasts· Edit commercial bumpers and loaded them into the SCOT System used for station on-air playlists.· Provided media support· Staffed concerts and events

· Supervised front-end cashiers and courtesy clerks· Handle customer concerns and support at the service desk· Processed Western Union transactions and lottery for customers