Daniel Neeson Email & Phone Number

Buffalo, Ny, Us

Chicago, Illinois, United States

• Strategic planning to address labor market issues and competitive intrusion, partnered with industry leaders in Artificial Intelligence (AI), working collaboratively, solving labor constraints, guest satisfaction, and owner/operator investment concerns.• Drove company from concept launch to full deployment by collaborating with functional leaders across engineering, finance, legal, business insights, marketing, and training & development to plan, develop, market, ensure compliance, train employees, execute go-to-market strategies, and promote business success.• Oversaw continuous development initiatives for one hundred test locations by maintaining agile, fast-paced communication with restaurant owners, collecting daily guest feedback, and implementing iterative improvements, enhancing guest experiences and location performances.• Developed new job roles and responsibilities to complement the Artificial Intelligence (AI) role in restaurant operations, improving job satisfaction by reducing cognitive loads for all employees and managers, and improving guest experiences by having more direct attention and speed of service.

Chicago, Illinois, United States

• Oversaw global operational standards and deployment readiness for Australia, New Zealand, and US markets, successfully communicating with multiple time zones, addressing various regional issues, conditions, and restraints, effectively providing clear execution & training guides, and successfully deploying on time and effectively.• Delivered effective communications on equipment releases, menu updates, and operational changes, through systemic leadership channels, both upstream and downstream, ensuring a clear understanding of necessary adoption, cost, training, deployment, and readiness for change(s).• Collaborated with functional leaders in multiple departments (engineering, finance, legal, business insights, marketing, training & development), providing analysis to market leaders, consulting SWAT, and providing resources, resulting in market success with Australia ranked #1 in sales and guest counts 2017 and 2018.

Seattle, Washington, United States

• Managed five business consultants, responsible for franchise standards & performance of 51 Owner/Operator Organizations with 171 restaurants, consulting with operational graded visits, best practices, and action plans, drove sales up over $57 million from 2014-2016.• Effectively removed five underperforming Owner/Operators, transitioning eighteen underperforming restaurants to new Owners, relentlessly holding operators accountable for franchising standards, providing improved guest, and employee conditions, and increasing sales by double digits within the first anniversary. • Developed two business consultants to manager level, leading, motivating, and mentoring their skills, and drive, providing an immediate impact for the region with confident leadership, and reducing recruitment, training, and development costs for new hires.

Chicago, Illinois, United States

• Implemented conversion of training materials for the US, researching innovative training methods, and materials, performing conversion ROI, sample testing of new materials and modalities for effectiveness, reduced training cost by $500,000 in the first year of conversion, and legacy elimination.• Modernized deployment of training materials, and verification of training completion by the end user, utilized training computers and internet tools for distribution of training materials, enabled unique identification sign-on for training completion, improved guest satisfaction with new product rollouts, and improved employee retention, reduced cost of turnover, along with printing, mailing and distribution cost of legacy materials.• Innovated consolidation of training, and management tools, eliminating standalone tools, carefully building a progressive work guide, checklist, reference guide, and resource manual for daily use, removing redundancy, cost, and frustration, improving compliance and commitment.

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations

Education record

Business Administration And Management, General