Configure, deploy, and manage all Windows physical and virtual servers, network switches, wireless access points, firewalls, routers. Maintain Active Directory and Office 365 for 600+ users. Develop group policies and procedures that align with best practices and industry standards. Perform daily system monitoring, verifying the integrity of all hardware, server, and network resources, and reviewing system and application logs. Perform all file and server recoveries. Configure and maintain e-mail policy, security, spam control, and archiving for all users. Verify completion of scheduled jobs such as Microsoft SQL and server backups and scripts. Ensure internet and network infrastructure is running at peak efficiency. Manage all internet domains and SSL certificates. Plan and execute disaster recovery procedures. Perform vulnerability assessments to identify possible security risks. Work with the Director of IT and Human Resources to update Policies and Procedures for PHI, HIPAA, computer usage, internet, and network use.

Oversee the development and installation of new networking and computing infrastructures for over 50+ customers. Monitoring systems in the existing network to ensure there are no productivity set-backs. Troubleshooting and resolving all technical issues when they arise. Assist Desktop Engineer staff fielding help desk calls during downtime.

Responsibilities:Configure, deploy, and manage all Windows physical and virtual servers, network switches, wireless access points, firewalls, routers. Maintain Active Directory, Exchange, and software accounts for 600+ users. Perform daily system monitoring, verifying the integrity of all hardware, server resources, and reviewing system and application logs. Perform all file and server recoveries. Test and deploy WSUS Windows Updates to all desktops, Configure and maintain e-mail policy, security, spam control, and archiving for all users. Verify completion of scheduled jobs such as Microsoft SQL and server backups and scripts. Ensure internet and network infrastructure is running at peak efficiency. Manage all internet domains and SSL certificates. Plan and execute disaster recovery procedures. Work with the Director of IT and Human Resources to update Policies and Procedures for PHI, HIPAA, computer usage, internet, and network use.

Resolve hardware and software issues expeditiously and with minimum disruption to computer system users and coordinates hardware repairs with vendors, when appropriate. Complete desktop related projects as assigned such as office moves, printer installations, multimedia presentations, phone and fax moves and installations. Install personal computer related hardware and software according to schedule, scope of objectives, and standards. Assist users with using desktop software when appropriate. In coordination with LAN administrators, assists with network hardware and software installation, configuration, and troubleshooting. Supports on-call schedule and response to priority incidents as needed.

Perform all aspects of Desktop Support, including in-person, email, and telephone troubleshooting of hardware and software problems on various computer systems in a Novell and Microsoft environment. Support of end user questions and issues to ensure that user can perform daily job functions. Responsible for purchasing, configuration, and deployment of all computer hardware, network, software for system installs and upgrades. Maintain backup images of user PC’s and deploy when necessary. Perform System Administrator duties on Novell and Microsoft servers for 175+ users such as email, internet, database, and file/print access. Configure and maintain internet access for T1 and DSL lines. Responsible for daily tape back-up of servers and log maintenance. Schedule and set up multimedia presentations including PowerPoint for all training and events. Assist the Director of IT in all assignments related to computer and internal system development, research, documentation, and deployment.

Responsibilities:Duties included purchasing and assembly of custom computer systems for Closed Circuit Television, Inter Track Wagering, Off-Track Betting, Sound, Surveillance, Photo Finish, and Timing Systems with appropriate hardware and software. Travel to on-site locations to install systems with software as well as diagnose and resolve issues that may arise. Coordinate with programming and graphics team to ensure successful deployment. Provide support for all systems in the main office and in the field. Repair and replace systems returned from locations nationally. Provide telephone technical support for on-site personnel. Monitor and maintain a Windows 2000 server network of 40+ computers in the main office. Perform daily backup of server to tape drive. Responsible for user profile management, email account maintenance, and Internet access.Accomplishments:Built, configured, traveled to, and deployed numerous pari-mutuel based systems nationally. Worked independently and under pressure to assure systems were operational for scheduled events.