Daniel Nelson Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Responsible for hiring, salary, training, feedback, growth, and reviews for half of the project management team • Decision maker for developer capacity, project assignments, PM technical responsibilities, and process tools & technology• Problem solver for strategy, relationship, personnel, budget, or technical issues for half of all active projects (20+ on avg)• Account manager through securing an additional ~10% of overall company revenue yearly• Speaker at 6 industry panels to 500+ people on project/product management best practices, skills, & processes

New Haven, Connecticut, United States

• Exceeded target project profitability metrics by 14% while managing $4.1+ million total budget over a 5-year period• Leveraged client relationships to secure an additional $600k in project work over an 22-month period• Managed the discovery, design, and development for 26 launched creative digital projects, from private web apps to public websites (e.g. Merck Clinical Trials, Lincoln Park Zoo, Apollo Theater, Pareto Intelligence, & McMurry University)• Balanced strategy, budget, timeline, and resources for 26 designer and developer resources across multiple concurrent projects, while negotiating resource allocation with 10 other managers across 45+ projects• Presented weekly design deliverables, Gantt charts, progress reports, and resource plans for client leadership teams • Created, governed, and QA’ed 38 technical scope requirements utilizing 4 different tech stacks• Owned the ticketing, resource allocation, change management, time tracking, and budget tracking system Wrike • Instituted companywide time logging, building the backbone for budget tracking and company profitability metrics where no system previously existed--employees maintain a 92% submission rate after 24 months• Created simple and elegant metrics to track profitability and health of projects and client support billing

Chicago, Illinois, United States

Cumberland, Maryland Area

Translated business needs into functionality to design, prototype, and develop two SEO enabled websites, one for a regional marketing & publishing firm, and one for a cycling blog using the Wix website builder

Ijamsville, Md

• Taught 35 students over a nine-month period two musical shows (Imagine and Toxicity) with a focus on performance with purpose, design, characterization and development off the show and overall performers

Madison, Wisconsin Area

Walgreens Retail Clinic - Epic Retail Billing Installation: - 380+ Walgreens clinics across 19 states for 1400+ users in 4 countries, $100M+/month - Pioneered company’s first customer (Walgreens) through new retail healthcare billing model by becoming the expert in business requirements and technical limitations - Piloted new implementation model that cut 8 months from traditional 18 month install timelineUMass Memorial - Epic Enterprise Installation: - 780+ bed, 1600+ medical staff, $100M+/month, 5 organization academic health system - Facilitated the merger of 5 independent organizations to a single lean operation organization alongside the IT overhaulMultiple Client - Testing & Audits: - Provided on-site advisory assistance and audits to 30+ unique implementations ranging from specialty children’s care to international organizations - Executed specialized software tests at 13 organizations saving over $1.3 million in man hour costs and decreasing live errors by 55% Overall: Role: - Implemented insurance claims healthcare billing software for 2 $100M+/month organizations concurrently - Analyzed financial trends and operational policies to provide recommendations to VPs, Directors and Managers that mitigated risks, met KPIs, and significantly improved upon legacy software usage through overall revenue gains - Oversaw 12 staff members through multiple implementation models and staff transitions - Mentored and grew 3 coordinators into managers

Madison, Wisconsin Area

• Coordinated the day-to-day work and provided technical expertise to 3 analysts at a 540+ bed healthcare system• Directed the design, build, and testing of claim and electronic payment receipt configuration, achieving $15+ million cumulative payment gains within the first year of implementation

Greater Pittsburgh Area

- Teach 70 students from 4th to 8th grade how to safely ride bikes on roads in Pittsburgh, PA- Lead students on bike rides through Pittsburgh streets and established trails- Work with Pittsburgh Summer Schools’ parents, students, and staff in an impoverished area- Teach across language and economic barriers for 4 hours a day as a mentor and friend to the students- Teach bike mechanics and bike upkeep- Mentor students as a positive role model

Greater Pittsburgh Area

- Hire, train, and manage over 120 student employees at 7 front desks operated 24/7- Head transition from paper to online subbing, payroll, and issue management systems- Maintain an on-call 24/7 status at one of the front desks throughout the summer and academic year- Work with other managers to create schedules for employees- Maintain and enforce rules for desk service attendants - Work with Computer & Cluster services to maintain overall printer supplies and technology upkeep

Greater Pittsburgh Area

- Teach over 35 undergrads and graduate college students a 1 credit course "Game Criticism" for 3 semesters to critique the rhetoric and artistic merit of video games- Create, establish and update a syllabus, lectures and a final project

Greater Pittsburgh Area

- Work consistent hours as security at the front desk of a freshman dorm- Answer phone calls, maintain printer and desk supplies, and do simple office tasks

- Create and test chemical hypothesis independently and as a team with a focus on lab techniques and unexplored chemical compounds- Synthesize organophosphorus monomers that are incorporated into polymer backbones- Used NMR, IR, TLC, HPLC, column chromatography, reflux and rotovap daily

Greater Pittsburgh Area

- Taught eight high school students marching percussion across three different instruments- Composed and arranged percussion parts for a seven minute marching production- Improved the groups performance to a nationally competitive level- Mentored students in the band during summer band camp

Cumberland, Maryland Area

- Monitored patrons on beaches, trails, and waterways- Assisted English speaking and Spanish speaking patrons daily- Performed multiple water rescues and missing persons searches across the park

Bachelor Of Science (Bs), Chemistry, 3.6

Activities and Societies: Delta Tau Delta, Mock Trial, Greek Sing, Freshman Orientation, Scotch'n'Soda Theatre, Student Taught Courses.

Education record

Activities and Societies: Boy Scouts of America, Mock Trial, Net Aid, Marching Band, Student Government (local), Student Government.