Daniel Nelu Coman Email & Phone Number

Maidenhead, England, United Kingdom

Crescent Building Supplies was acquired by Huws Gray in June 2022, as a result of the acquisition I was promoted to become Assistant Branch manager. The main focus has been to ensure reputation remained untouched through the transition and to keep the staff morale and performance high and successfully lead through change.Increasing sales by 15% in Q4 2022 by offering a better customer service instead of product price reduction. Responsible for creating a tailored customer attraction strategy in order to reduce churn and improve bottom line. Coordinating various site actives such daily opening & closing as well maintaining all aspects related to security of the site. Organizing delivery logistics for 5 drivers on daily basis and making sure vehicles are properly maintained. Coaching new and existing members of staff (6 people) on how to succeed with existing and new customers. Assisting the branch manager in leading the weekly staff meetings, performance evaluation, motivation, pay status change, recommendations, discipline, training and development.

Maidenhead, England, United Kingdom

Creating rapport and developing long lasting relationships with existing and new clients. Leading an entire team, which exceeded sales targets consistently every month with the sales of high margin products. Analyzed customer feedback and developed strategies to improve customer satisfaction. Arranged and organized promotional activities, including demo days and technical demonstrations.

Maidenhead, England, United Kingdom

Developed service methods and procedures which increased sales by 25% and over exceeded branch target and rewarded each member of staff with an annual bonus.Implemented calendar reminder method in the CRM system to remind each sales person to monitor stock levels and place new purchase orders. Maintain and manage all customer accounts. Provided product recommendations, samples, technical support, pricing and service information on demand ; navigated complex problems and structures to determine the best solutions for customer needs.

Maidenhead, Berkshire, United Kingdom

Successfully expanded Crescent Building Supplies clientele to exceed regional sales revenue of about £4 million. Also won an award “best salesman” for achieving the highest sales and margins by creating a sales deck/platform which was advertised on the company’s website. Monitoring and maintaining stock inventory. Participated in the establishment of the Health and Safety infrastructure within the branch as well as ensuring compliance with new regulations and amendments on a monthly basis. Responsible for balancing the cash register on a daily basis to ensure accountability of daily transactions.

Maidenhead, Berkshire, United Kingdom

Focused on expanding private and commercial client portfolio driving growth, improving business performance, managing client engagements, building relationships and delivering results. Increased sales by 35% in the light product segment by merchandising seasonal products and promotional offers. • Providing excellent customer service to clients by understanding their requirements and providing them with advise on products and alternative solutions.• Merchandising of products on a monthly basis to promote sales of goods with high profit margins. • Responsible for pricing strategy to balance sales of new products versus old products in order reduce the occurrence of clearance sales. • Monitoring and maintaining stock inventory. • Responsible for testing as well as quality assurance of tools in the tool hire segment, used by our permanent clientele.

Managing & Managing People, Managment

The course introduced me to the basics of management. The course focussed on a range of topics, primarily centred on what managers do.

Making Decisions, Personal Decision-Making Skills

The course enabled me to understand the various processes involved in making key and fundamental decisions under time and pressure.

Different Types Of Business, Business, Management, Marketing, And Related Support Services

A course that gave me an insight into the different types of business and classified them based on industry sector, size and types.