Courses Conducted- Clinical Workflow Analysis and Decision Support (29 - 31 Mar 2021)

Role: Industry Lead / Enterprise Architect, HealthcareResponsibilities: • Co-create Healthcare Digitalisation & Innovation Strategy • Lead Presales initiatives & provide business subject matter advisory for healthcare solutions & project tenders • Provide thought leadership i.e. NCS Healthcare Point of View (POV)

Solution /Technical Architect to MOHHResponsibilities:• Healthcare Consultancy / Strategy: - Contributing taskforce member for National Healthcare Consultancy studies (Pharmacy, Patient Allergy) - Co-conducted IT Planning consultancy for Nursing Home • Enterprise Architecture: Co-designed solution for proposed next generation national patient allergy master system • Solution Architecture: Performed technical / solution review for Community Hospital & Nursing Home systems

Project Manager for electronic Medication Prescription & Administration system Achievements: Oversaw deployment to entire hospitalResponsibilities: Project Management, Requirements, Testing, Training, Deployment & Post Implementation SupportProject Lead for Clinical Notes for Emergency Services Responsibilities - Enhancement Project Management, Requirements, Testing, Deployment, Post Implementation SupportProject manager for Inpatient Pharmacy Automation System Achievements: Managed project team from RFP to full deployment to inpatient wards for major acute hospital within 21 months; Integrated with electronic Prescription & Medication Administration systems to enable Closed Loop Inpatient Medication Management Responsibilities: Project Management, Oversee Proof of Concept, Contract review, Requirements Management, Testing, Post implementation SupportProject lead for Med order interface from eMR system to Pharmacy systemResponsibilities: Project Management, Requirements, Deployment, Testing, Post implementation SupportProject Member for electronic Medication Prescription & Administration system Responsibilities: Project Management, Requirements, Deployment, Testing, Post implementation Support

IT Support team lead for SGH Pharmacy Applications • Achievements: Successfully implemented medication orders interface to the Pharmacy Information System & billing interface with the new Outpatient ERP System• Responsibilities: Requirements Management, Testing, Deployment, Workflow improvement, Change Management, Application support for medication dispensing & billing (AR, GL), Business Continuity Planning (BCP)

Developer for Tuas Power Billing system (energy market billing application)• Achievements: Sped up invoice generation 10-fold by enhancing the billing engine to more efficiently calculate multiple billing rates.• Responsibilities: Application Design, Coding (Delphi, XML, XSLT), Testing, Deployment & Support

Project team lead for Vesalius Hospital Information System & Oncology Prescription System• Achievements: Led a team of programmers for 2 full SDLCs; Designed & deployed Oncology Prescription System in 6 months. Innovated Application layout & designed Application Graphical User Interface (GUI)• Responsibilities: Requirements & Design, Code development & Oracle Scripts, User Management, workflow analysis, functional design, testing, training & deployment, Code Quality Control.