Billing And Revenue Manager
Chicago, Illinois, Us
• Full-cycle client partner from contracting through payment and renewal• Monitors clients collections for turnover risk• Billing Manager and Accounts Receivable Manager (functional process matter for all post-sales roles)• Executes renewal contracts using template and pricing guides leveraging SME-level knowledge of contract terms and applications• Establishes, enforces, and advises on correct revenue recognition for heavily-customized, multiple-obligation, SAAS / software products with multiple amendments• Training and SME-advisory-level expertise in: contract terminology, SAAS revenue recognition, pricing accuracy, governance, client approvals, pipeline forecast in multiple BI reporting tools, taxation, collections procedures and policies, and client file maintenance• Extremely process-minded and organized, accustomed to tracking multiple changing deadlines• Experienced Project Manager (managed sunset of a full product line with 900 active contracts)• Implements annual price increase and renewals• Identifies upsell opportunities for communication to Sales and monitors collections portfolio for at-risk clients• Expert in cross-functional teamwork - coordinates to ensure clients have a smooth experience and all requirements of all stakeholders are balanced and achieved• Stakeholders include Sales, Finance, Production, Billing, Accounting, Contract Administration, Accounts Receivable, Commercial Leadership and Legal• Accustomed to extremely high-sensitivity clients in a competitive pricing environment as well as small, high-touch clients• Creates revenue recognition for new offerings as they are created, coordinating with Sales, controllership, FP&A, and audit• Excel super user• Salesforce super user• SAP operational• Excellent written and oral communication and presentation skills• Experienced manager currently managing a team of 7 collectors and one manager• Coordinates audits for SOX/GAAP under ASC 606 and IFRS 15 under strict deadlines