Daniel O'Neal Email & Phone Number

Cypress, Texas, United States

Transportation supervisor for regular education at the Eldridge transportation center for CyFair ISD

Houston, Texas, United States

League City, Texas, United States

Spring, Texas, United States

Managed and oversaw bus routes, drivers, student behavior/parent issues for multiple schools. Recruited, trained, supervised, and evaluated approximately 40 employees. Investigated, analyzed, and resolved complex issues as they relate to bus operations among administration, principals, parents, student behavior, the community, and bus drivers. Managed and monitored the performance of bus routes for a specific service area through verification and analysis of both computerized programs (including Zonar Systems) and customer feedback. Mentored and assisted bus drivers and on customer service, on-time performance, and student and parent management. Established and maintained effective client and employee relations through effective communication with principals, school staff, SISD senior management staff and community members. Worked in partnership with bus drivers on all student management issues and coordinates with campus staff when assistance is needed on resolving situations. Ensured that the motor pool supports a drug-free workplace and that all bus drivers are in compliance with Department of Transportation (DOT) regulations.

Houston, Texas, United States

Managed and oversaw bus routes, drivers, student behavior/parent issues for multiple schools. Recruited, trained, supervised, and evaluated approximately 200 employees. Investigated, analyzed, and resolved complex issues as they relate to bus operations among administration, principals, parents, student behavior, the community, and bus drivers. Managed and monitored the performance of bus routes for a specific service area through verification and analysis of both computerized programs, (including Zonar Systems) and customer feedback. Mentors and assists bus drivers and attendants on customer service, on-time performance, and student and parent management. Established and maintained effective client and employee relations through effective communication with principals, school staff, HISD senior management staff and community members. Worked in partnership with bus drivers on all student management issues and coordinates with campus staff when assistance is needed on resolving situations. Ensured that the motor pool supports a drug-free workplace and that all bus drivers are in compliance with Department of Transportation (DOT) regulations.

Houston, Texas, United States

Operated a motorcoach in a safe and responsible manner in compliance with federal, state, and local jurisdiction as required by company directives. Followed charter routes and responds to requests from dispatch or operations management for unscheduled pick-ups or drop-offs. Assists passengers with boarding and exiting vehicles. Accurately completed a DVIR (Daily Vehicle Inspection Report) and notifies the maintenance shop immediately if any problems exist. Treated all guests, customers, and other persons in a courteous, friendly, and professional manner. Advised management in writing of all customer relations issues and incidents involving the customer. Notified management immediately about any incidents/ accidents involving the vehicle.

Spring, Texas, United States

Transport students and other passengers to and from designated destinations. Adjust and plan travel routes if necessary. Communicate with and cooperatively assist support staff in maintaining updated routing structures, addressing safety issues as needed. Maintain schedule for the operation and regular maintenance requirements of the bus. Make routine checks and inspection of bus and equipment for proper operation, safety, and maintenance. Observe and follow all applicable federal, state, and local laws and regulations governing commercial transportation. Follow Board, district, and departmental policies and procedures regarding student management and discipline. Report incidents to proper personnel. Maintain required records of bus usage and reports of operation. Maintain positive customer service support through communication with parents and campus personnel and provide recommendations for and implementation of improvements in service delivery. Maintain valid commercial driver license with P and S endorsements with no greater than 9 points and TEA school bus driver certification. Provide assistance to campuses/departments as requested.