Senior Director, Analytics And Data
• Founded the Analytics Department, with broad responsibility for business-insights, automated-reporting and managing data• Partnered with each department and the executive team to centralize KPI reporting and simplify all operational measures• Developed a centralized, self-serve reporting suite. Each day, the automated dashboards serve as a single source of truth for 110+ users.• Served as project-manager for an end-to-end overhaul of 4500 customer renewals. The project led to a 20% increase in revenue, accomplished through stronger customer retention and higher pricing.• Led monthly business reviews with executives and senior leadership -- a two hour distillation of the business, with emphasis on decision-making and orienting the extended leadership team on specific actions• Created the Revenue Management function, pricing 4500 renewals and 9000 available offices• Created revenue forecast models, reviewed twice-monthly with the CEO, CFO and CRO• Created a centralized data-warehouse leveraging Airflow, DBT, Python and Snowflake -- a significant effort to clean and organize the data used to run the business