Daniel Oakshott Email & Phone Number

Sheet, Gb

Portsmouth, England, United Kingdom

- Responsible for all YES/AH! YES related online activity (YES website(s), email marketing, SEO/PPC, affiliates, web-based trade customers, social media etc)- Ownership and management of budgets- Creation and implementation of online sales strategy- Staying abreast of relevant online trends, platforms and software- Ensuring the YES group of brands are represented online in a coherent and brand-aligned way.- Management of PPC and SEO activities performed by Google accredited agency- Management of agency with new website build- Continuous review and refinement of UX on the YES website(s)- Management and development of online content- Development of influencer relationships- Set-up and management of alternative stores (Facebook and Instagram etc)- Support and develop digital marketing campaigns to drive traffic to the various transactional sites- Support and develop content plans for social media including competitions and paid social media

Guildford, United Kingdom

Managing eCommerce & customer experience at Europe's leading triathlon and swimwear brand.• Planning, launch and ongoing management of the new website replatforming project.• Roll out new website to 8 international partners for global brand consistency.• Ensure best practice, data-driven decisions are made across the website to improve traffic, conversion whilst upholding the brand integrity/guidelines. • Work with B&M, Operations and Digital Marketing Teams to build trade planning document. Ensure all aspects of trade plan are executed and reported on.• Oversee Customer Experience as a whole, from UX across whole Zone3 shopping experience, to steering best practice in customer service team. I oversaw the entire eCommerce process – from finding insights in analytics data to act on, planning eCommerce trading campaigns, ensuring customer experience is the best for the entire lifecycle of the customers interactions with Zone3. I have also been a key part of the replatforming process for Zone3.com from Wordpress/Woocommerce to Shopify.

Bristol, United Kingdom

- Deliver and manage Saddleback B2C website, Intense Cycles UK D2C & Saddleback Media Site. Also manage Saddleback B2B website.- Lead product hierarchy, navigational structure and customer ecommerce UX journey to continuously improve customer journey and conversion.- Establish and maintain reporting for analysis to empower data driven ecommerce decision making and developments for B2B and B2C platforms.- Manage and maintain the online B2B and B2C product catalogue including navigational structure, product lifecycle, visual merchandising and searchandising to ensure product, brand content and structure held on digital platforms is always accurate and up to date- Produce accurate, unique, enthusiastic, and engaging copy for products and category pages with supporting meta data.- Establish & coordinate in-house ecommerce product photography processes- Communicate with all areas of the business and colleagues at all levels. - Senior Writer for incycle magazine - quarterly in-house publication.In summary, I implement and manage the overall ecommerce content process from start to finish, analyse and amend B2B & B2C platforms to improve customer journey/UX, and work closely with other departments to ensure the ecommerce and marketing plans are successfully delivered – all the while reinforcing Saddleback’s position as the home of elite performance cycling products.

Bristol, United Kingdom

Primary Responsibilities:Enriching category and product pagesProducing original copyWorking to product launch deadlinesLiaising with brands, dealers and colleagues.Secondary Responsibilites:Writing articles for web, print and mailoutsManaging and growing Social Media platforms

Working closely alongside the buyerAnalysing/Understanding how we are tradingEnriching product pagesDesigning and creating assets for product pagesImage compingWriting copyCommunicating with the teamLiaising with suppliers & brandsReporting back to wider team

Working closely with the buyers and merchandisers within an online retail company (shipping globally). Communicating with other parts of the business; Goods-In, Marketing, Accounts, Customer Services. Identifying market trends and helping to drive sales through availability and pricing. Using analytics and reporting to understand customer demand and also to see the results of our commercial decisions. Helping to grow synergistic relationships with our suppliers.

Email contact with customersTelephone contact with customersManaging customer IT IssuesMoved on to look after complaints customersOrder managementLiaising with couriers/postal services

Music Technology (Specialist), Music Production, 2:1

Studied the production of music Produced and engineered tracks Managed full bands and artists in 2-8 hour recording sessions Completed.

A Levels/Btec, Music Technology, English Language/Literature, Btec Music Performance

English Literature & Language Music Technology Music Performance