Foot Locker is the national leader/originator in footwear market, sneaker culture, apparel, and accessories.Managed employees daily on company policies and best business practices.Supervised and coached staff on meeting/setting sales goals.Collaborated with co-managers in the hiring of staff and keeping personnel records up to date, scheduled interviews, and candidate screenings.Planned and directed onsite work schedules as well as project budgets.Organized company events and conferences for rollouts demonstrating new selling initiatives.Maintained seasonal visual merchandising, signage, wall-flow to meet companies’ standard.Lead actor in footlocker training video modules.Brand ambassador for Nike/footlocker sneak easy events.Ordered business supplies and furniture.Reporting on buying trends, proposing great innovative ideas to increase business acumen amongst team members.Conduct personnel performance appraisals to assess training needs and build career paths.Managed correspondences, complaints and grievances, prepared letters, presentations, and reports.Ensured health and safety policies were up to date.Resolved issues and disputes providing conflict resolution with staff and/or customers.

A marketing network providing in-depth face-to-face marketing, in-person customer acquisition and connecting clients with independent sales companies.Identified prospective customers using lead generating methods and performing an average of 5 leads per day.Provided great communication skills addressing issues facilitating solutions.Presented the ability to adapt to different clients and personalities.Recognized as top sales generator, increasing sales levels significantly in 2015 alone.Led sales calls with team members to establish sales and customer retention goals. Hired and trained all sales staff.Created and directed sales team training and development programs.Oversee daily workflow of the department.Responsible for working with team members on presenting exceptional customer service, product knowledge and upselling skills.Advocated for team members needs identifying resources to increase groups success.

National clothing store dedicated to providing affordable fashion to plus sized, curvy women.Managed a team of ten employees.Surpassed revenue goals in consecutive quarters.Served as mentor to junior team members.Increased profits by developing and managing visual display along with improved customer interaction/satisfaction.Delivered excellent customer service by greeting and assisting each customer.Completed weekly schedules according to payroll policies.Leads operations by initiating, coordinating, and enforcing program procedures.Provided great customer service and by solving problems and providing solutions promptly.Protects employees and customers by providing a safe and clean store environment.Secured merchandise by implementing security procedures and system measures.

A creative media events agency with uniquely positioned capabilities providing exceptional marketing and media campaigns across the globe.Teach and development new employees in all marketing systems.Initiates sales process by building strong relationships; qualifying potential.Create new forms of product demonstration and product awareness.Manage schedule and travel arrangements.Developed sales by making initial presentation: explaining products services, including but not limited to enhancements, additions, and new products.Provide administrative support during product presentations.Present in all product knowledge meetings.Supervised a team of 8 people and personally developed their skill sets and abilities.Copy and shared all cycle of development literature for entire management team.Closing sales by overcoming objections.

Leading toy department store providing toys and play activities for children all over the world.Trained employees/new hires on company policies, selling strategies and conduct.Supervised employees daily and taught how to properly provide excellent customer service along with product support to all customers.Conceptualized and fashioned visual window display of new store merchandise.Created and maintained team schedules and approving work hours.Hireed new employees, enforced policies, and recommended promotion when necessary.Managed intake and distribution of merchandise.Assigned and delegating personnel specific duties and responsibilities to personnel.Resolved issues and disputes providing conflict resolution with staff or customers.

Leading beauty contract manufacturer for prestige and mass brands including Black Opalé, Bobbi Browné, Urban Decayé, Trish McEvoyé, Beccaé, and Laura Gelleré.Ensure products are safe enough to be placed on shelves and sold.Participate in quality assurance process.Worked with product management team to ensure the process is efficient.Participate in cross-functional teams to execute product development plan. Conduct periodic analysis and optimize as needed.Provided general administrative support such as data analysis and creating spec sheets and other documentation.Handled raw materials, samples, sketches, and displays.Performed a broad range of administrative and logistical support duties to assist a product development team.Gathered information regarding client’s needs and preferences through focus groups, interviews, surveys.