Daniel Ochenehi Email & Phone Number

Nigeria

• Responsibilities
• Lead with customer-centric approach by setting high standards for client support and customer happiness.
• Act as an effective liaison between Sales Finance and the clients in the Transaction Journey, facilitating any queries relating to transactions.
• Support the Sales & Account Management team by collaborating with internal stakeholders (Compliance, Legal, Payments, Product and Treasury).
• Support and improve the customer transaction journey by providing feedback. Periodic reconciliation of customers account ledger with the AR team/financeMaintain high standards and timely responses to clients by acting.
• Preparation and Processing of Bank Guarantee (BG) for customers.

Lagos

• React quickly to client queries to ensure there is a smooth client transaction process and identify any questions / problems.
• Proactively anticipate client requirements and requests ahead of time, Liaise with transport and logistics department to ensure timely deliveries.
• Maintain clear and up-to-date records of client transactions within the systems, Collate and report Depot/Direct Delivery requirements periodically
• Adhere to the SOPs and compliance standards set internally.
• Help identify and fix inefficiencies in current workflows and processes. Collate and report Depot/Direct Delivery requirements periodically
• Display a high level of emotional intelligence and step into a leadership role when required.

Falomo Ikoyi Lagos

[2012-2014] Personal Assistant to the GGM Security service [Dangote Industries ltd]Main duties performed:  Acting as a first point of contact to the GGM Dealing with correspondence and phone calls with tact and discretion for dealing with confidential information, Managing diaries and organizing meetings and appointments, often controlling access to the.

Master Of Business Administration - Mba,, Finance & Investment, Distinction

Accountant, Accounting, Member

Activities and Societies: Account debate, coaching Team in the Field of EconomicsCertified Chartered Accountant

Advance Diploma, Accounting And Business

Professional Qualification

Bachelor’S Degree, Economiics, 2'2

Activities and Societies: debate on Economic issues.Economics

Master Of Business Administration - Mba, Finance And Investment, 4.5

Strategic Professional Certificate., Accounting And Business/Management

Activities and Societies: ACCA