Daniel Ofori Email & Phone Number

Brentford FC is a professional football club based in West London, currently playing in the championship division of the English Football League.Duties include but not limited to:• To achieve annual and monthly sales targets• Increase revenues and grow margin• Aggressively drive the online share of sales and club shop revenue growth• Develop Store Supervisor for next potential promotional role• Continuous personal development• Budget management to maximise resources available• Manage all retail business and operations • Ensure service standards are met and exceeded• Continuously look for new product opportunities, delivering value for money for the customer• Manage relationships with suppliers/licensees• Support internal stakeholders where needed• Clearly communicate with management• Stock management and loss prevention• Fulfil reporting requirements• Oversee operations on Match-day• Build a workforce that reflects the diversity of the local community• Provide an exceptional customer experience• Continually develop all casual staff to constantly deliver excellent customer service• Liaise with other departments who directly engage with fans, share daily learnings• Store cash handling and reporting

London, United Kingdom

Holland and Barrett is Europe’s leading retailer of Vitamins and Herbal Supplements operating over 700 outlets in the UK.• Driving and maximizing sales and profitability of the store• Monitor and review store performance on a regular weekly basis and communicate to store team.• Delivering company training within company guidelines• Stock management- ensuring 100% product availability levels throughout the day • Profit and loss accountable• Maintaining a clear understanding of Health and Safety, food safety standards and ensuring company guidelines are followed.• Ensuring KPI’s are achieved, maintained and monitored on a regular basis• Advising customers to suit their needs and ensuring the highest customer service at all times.• Motivating staff to achieve the highest standards and exceed sales targets throughout the day. Above all, taking pride in consistently delivering 110%

London, United Kingdom

Sports Direct International is a leading provider in sportswear, sports equipment and accessories with over 450 stores throughout the U.K. Its stores have a lively culture and are very fast paced and extremely target driven. • Leading a store with an annual turnover of 5.2 million.• Responsible for a team of 55 persons• Performance management, Training and Development of staff.• Daily, weekly and monthly figures monitored.• Merchandising and window displays• Stock Management• Ensuring the highest Customer Service possible at all times.• Cash Handling

London, United Kingdom

Wickes Building Supplies is a leading retailer in DIY, bedrooms, kitchens, conservatories, and hardware to both trade and the general public.In my role, I was responsible for 25 members of staff, full and part time including team leaders and senior sales advisors on the shop floor.My duties also included stock handling, Customer Service and Supervision of shop floor staff to ensure smooth day to day running of the shop floor and to achieve daily targeted tasks in a timely and effective manner.

A Levels

Diploma In Science & Engineering