Daniel Okada Email & Phone Number

· Responsible for the installation, maintenance, and administration and operations of Army communications equipment and Army Battle Command Systems.· Assisted with the design and implementation of the units’ secret and unclassified networks, domain space, portals and associated user accounts.· As a supervisor of seven, supported over 200 users, with most being high ranking military personnel. Main tasks were to ensure communications were operational, which… Show more · Responsible for the installation, maintenance, and administration and operations of Army communications equipment and Army Battle Command Systems.· Assisted with the design and implementation of the units’ secret and unclassified networks, domain space, portals and associated user accounts.· As a supervisor of seven, supported over 200 users, with most being high ranking military personnel. Main tasks were to ensure communications were operational, which included, but were not limited to, hardware and software support, operating system installation, Cisco VOIP phones, printers (local, network), KVM switches, projectors, and video teleconferencing equipment.· Maintained / repaired hardware for both desktops and laptops.· Processed and managed over 1,000 user accounts for both secure and unsecure networks.· Handled COMSEC devices for secure radio communications.· Pride myself with being able to assist and resolve any problems. Experience also spanned 22 months in Afghanistan, in a war environment conducting 24 hour operations in support of Operation Enduring Freedom VIII and X, both under Task Force Pegasus. Show less

Guam

• Provision mobile devices for DoDEA employees using MobileIron/Ground control and troubleshooting.• Manage user accounts/authentication/verification through Azure Dashboard Active Directory• Office M365 support. Providing approved software through Microsoft Endpoint Configuration Manager.• Coordinating Warranty repair requests with technicians to ensure timely completed returns.• Providing support for Smartboard operation and mainenance.

· Troubleshooting hardware on various desktops / laptops to include: Dell, Panasonic, HP and MPC. · Coordinating with ITT Helpdesk Administrators, Site Admin and Unit IMOs in diagnosing and resolving client network connectivity problems. · Managing ADPE department's Ghost Cast server application. Creating and updating IA compliant Norton Ghost Images for baseline procedures. Installing and maintaining military approved software allowed on Classified and… Show more · Troubleshooting hardware on various desktops / laptops to include: Dell, Panasonic, HP and MPC. · Coordinating with ITT Helpdesk Administrators, Site Admin and Unit IMOs in diagnosing and resolving client network connectivity problems. · Managing ADPE department's Ghost Cast server application. Creating and updating IA compliant Norton Ghost Images for baseline procedures. Installing and maintaining military approved software allowed on Classified and Unclassified computer equipment. · Replacing / testing computer hardware components ordered through Dell Warranty and Parts department. · Train and assist new ADPE Technicians in policy and procedures to ensure a minimal margin of error. Show less

Qatar

• Operate and maintain all aspects of server administration to include but is not limited to: Microsoft Active Directory, SCCM Client, File share, DHCP, NPS, Print server, Network Monitoring (Spectrum, BNA), HTML Web server.• Utilization of vSphere client to perform remote maintenance of site servers, to include updates, patches.• Implemented STIG standardization and utilizing STIG viewer to reinforce overall security within servers, computers and printers.• Provided server… Show more • Operate and maintain all aspects of server administration to include but is not limited to: Microsoft Active Directory, SCCM Client, File share, DHCP, NPS, Print server, Network Monitoring (Spectrum, BNA), HTML Web server.• Utilization of vSphere client to perform remote maintenance of site servers, to include updates, patches.• Implemented STIG standardization and utilizing STIG viewer to reinforce overall security within servers, computers and printers.• Provided server maintenance, installation and migration, desktop deployment and maintenance, and end user support. Show less