Daniel Oliver Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham, North Carolina Area

- Trusted to oversee the logistics of time sensitive and high priority orders. (over 1,800 events in 2019)- Provided dependable customer support service which was instrumental in growing the events business significantly year over year; +57% from 2016 to 2019.- Enhanced the visibility and ease of reporting YTD event driven sales figures by building a new.

Durham, North Carolina, United States

- Accountable for the release of orders designed to maintain an efficient workflow among all warehouse processes.- Focused primarily on the management of urgent orders provided by various department administrators.- Expanded my understanding of logistics and progression of orders within a retail operation.

Dallas/Fort Worth Area

- First point of contact for members and guests. Explained policies/procedures and enforced operating rules in a tactful manner.- Developed tournament budgets in Excel that met the customer’s financial objectives.- Simultaneously supported the demands of the golf, food and beverage and club operations while continually providing high levels of customer.

Wake Forest, NC

- Pro shop contact for all golf operations customers.- Assisted with budgeting, forecasting and hiring of staff.- Accountable for purchasing, receiving, pricing, marketing and reconciling of any differences in inventory.- Developed proficiency in software applications supporting golf course management, reporting, inventory, handicapping, graphics based.

Graduated December 2012 with Bachelors of Business Administration Degree and PGA Golf Management major.

Oneida, NY - Bend, OR - Raleigh, NC

- Learned new point of sale systems and applied complex pricing procedures.- Identified pace of play issues using time management checkpoints. Tactfully resolved variances with customers exceeding the time allocation.- Performed all customer facing golf shop activities including member support, merchandising, tournament operations and point of sale..