Daniel Olmos Email & Phone Number

Hey there,I'm Daniel Olmos, and I'm all about motivation and great connections. I'm fluent in both English and Spanish, which helps me bridge gaps effortlessly. I've got a solid background in customer service, backed by about 4 years of handling customer inquiries and sales at my family's business. With also 9 months of experience as a Customer Representative for Paypal at Foundever, 1 year of experience as a Content Moderator/ Customer Service Representative for Discord at Teleperformance and around 1 year and 3 months of experience in the medical field as an Internal Account Manager.During my time at Foundever, I was handling a Customer Service Representative position for Discord. I was constantly helping users of the platform with all sorts of issues, including payment errors. billing problems and credit card management for over 300 companies working with Paypal.Before that role, I was building my experience as a Content Moderator and Customer Service Rep for Discord. I was the go-to person for sorting out reports from users and clients, making sure things were back to normal quickly. But I didn't just stop there - I also chipped in wherever needed and managed client issues excellently.My most recent work experience was as an Internal Account Manager at SiParadigm LLC. I would make sure everyone's on the same page between different departments. I organize events as professionally as possible, manage resources, and keep reports ticking daily. From international meetings to managing and reporting company expenses as well as data entry tasks and managing client information through various platforms.Being a customer service professional is kind of my thing. I'm smooth in building relationships, whether I'm working solo or with a team. Organization, multitasking, and problem-solving are my field of expertise. And I'm all about innovation - I love making things simpler and clearer.Summing it up, I have excellent Customer Service skills, as well as Account management experience and I'm very knowledgeable with CRM's such as Zendesk and Salesforce.Best wishes,Daniel

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  Johann Keppler School

  High School Diploma