•Responsible for personnel readiness, personnel services, and headquarters management. •Prepare and maintain unit strength reports, rosters, and records.•Initiated and tracked request for personnel actions (RPA’s) including recruitment, reassignments, promotions, awards, performance evaluations, training requests and adverse actions.•Retrieves data from various information sources to answer questions, respond to correspondence, and prepare for briefings.

• Sold new and used cars and other related products to customers.• Follow up inbound telephonic inquiries, walk-in prospects, email inquiries negotiate and close sale orders.• Detail-oriented with excellent organizational skills with the ability to multi-task and react quickly in a fast-paced environment.

• Led, supervised and trained a department with 34 administrative specialists providing for administrative coordination, records filling, customer service, correspondence management, and document preparation of human resources actions for 6,000+ military employees.• Supervised, tracked and monitored the preparation and processing of over 20,000+ federal service documents relating to employment status, pay, and job placement; reviewed statements of work, updated, and corrected over 2,409 documents with a 94% acceptance rate• Cultivated a positive work environment and demonstrated leadership of a department with 34 employees; resulted in 40% decrease in staff turnover and a 20% increase retention• Responsible for initiating and processing the Form, DD-214, a Certificate of Release or Discharge from Active Duty from military service.• Ensured work areas were safe from hazards according to OSHA and DOD regulations, resulting in 0 workplace accidents.