Daniel Onyedika N. Email and Phone Number

As an Operations Specialist at Amazon, I leverage my rich experience in transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. I collaborate with sales teams to achieve goals, increase revenue gains, and advance the sales cycle of the organization. I also identify potential leads and establish new business opportunities, using my skills in business negotiation and customer relationship management (CRM).I hold a Master's degree in International Marketing and Media Management from HMKW University of Applied Sciences for Media, Communication and Management, where I gained expertise in strategic planning, marketing campaign management, public relations, and financial management. I apply these competencies to my current role, where I develop a broad understanding of products, services, policies, procedures, regulations, and laws for effective service delivery. I am motivated by the challenge of increasing sales and developing strategies to retain customers, and I value teamwork, innovation, and customer satisfaction.