Daniel Oo Email & Phone Number
Who is Daniel Oo? Overview
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Daniel Oo is listed as Tier 2 Technical Support Representative at AssetWorks Inc, a with 311 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Daniel Oo.
Daniel Oo previously worked as Customer Support Engineer at Kaseya. Daniel Oo holds Computer Science from Hofstra University.
Email format at AssetWorks Inc
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About Daniel Oo
Daniel Oo is a Tier 2 Technical Support Representative at AssetWorks Inc. Colleagues describe them as "Working closely with Daniel Oo in the Support team has been a pleasure, and I'm eager to recommend him without hesitation. Daniel consistently showcases remarkable problem-solving abilities and a steadfast commitment to delivering exceptional support to our clients. His capacity to swiftly grasp intricate issues and effectively resolve them is truly impressive. Daniel's upbeat demeanor and adept communication skills render him an invaluable asset to any team. He consistently goes above and beyond to ensure our clients receive the support they require, and his professionalism and dependability are truly commendable. For those seeking a dedicated and talented team member capable of producing results, Daniel Oo is the ideal candidate. I have full confidence that he will continue to thrive in his career and make substantial contributions wherever his path leads him." and "I have had the pleasure of working alongside Daniel for nearly four years and I'm continually impressed by his dedication and expertise as a support engineer. He consistently demonstrated a deep understanding of our products and provided exceptional support to our clients. Daniel's ability to troubleshoot complex issues and communicate solutions clearly has been invaluable to our team. I highly recommend him for recognition for his outstanding contributions."
Daniel Oo's current company
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Daniel Oo work experience
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Customer Support Engineer
• Case management, ensuring Customer Support, Satisfaction and Delight• Windows Server troubleshooting, diagnostics, and repair in critical production environments• MSSQL database installation, diagnostics, basic language proficiency.• Troubleshooting and repair of IIS, ASP.NET & MSMQ (app pools, worker processes, etc.)• Troubleshooting and repair of the Kaseya VSA (functionality, install issues, patch issues)• Troubleshooting Salesforce at an object level, diagnosing issues in relation to data backup and recovery• Troubleshooting environment-related issues across third party applications (G-Suite, Microsoft Office 365 & Salesforce)• Collaboration across multiple teams in providing technical support, improving workflow, transparent communication and providing customer resolution• Resolution and documentation of further in-depth cases progressed by Level 1 engineers• Assisting in training of incoming L1 Technicians, providing guidance on technical aspects of product, troubleshooting and providing constructive feedback as needed.• Creation of customized & automated solutions; being a critical escalation point of contact• Resolution of application and database server outage cases, providing root causes analyses
Colleagues at AssetWorks Inc
Other employees you can reach at assetworks.com. View company contacts for 311 employees →
Diana Francis
Colleague at Assetworks IncSpokane, Washington, United States
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Katie Akins
Colleague at Assetworks IncCoeur D'Alene, Idaho, United States
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Danny Brashear, Cem
Colleague at Assetworks IncChapel Hill, Tennessee, United States
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Jake Lancaster
Colleague at Assetworks IncThornbury, England, United Kingdom
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Xian-Wei Low
Colleague at Assetworks IncCalgary, Alberta, Canada
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Sharon Henry
Colleague at Assetworks IncTemple, Pennsylvania, United States
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Timothy Leonard
Colleague at Assetworks IncNorristown, Pennsylvania, United States
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Steven Ciociola
Colleague at Assetworks IncHuntersville, North Carolina, United States
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Curtis Bailey
Colleague at Assetworks IncSpokane, Washington, United States
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Susie Wade
Colleague at Assetworks IncLouisville, Kentucky, United States
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Daniel Oo education
Computer Science
Education record
Education record
Frequently asked questions about Daniel Oo
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What company does Daniel Oo work for?
Daniel Oo works for AssetWorks Inc.
What is Daniel Oo's role at AssetWorks Inc?
Daniel Oo is listed as Tier 2 Technical Support Representative at AssetWorks Inc.
Where is Daniel Oo based?
Daniel Oo is based in Miami, Florida, United States while working with AssetWorks Inc.
What companies has Daniel Oo worked for?
Daniel Oo has worked for Assetworks Inc and Kaseya.
Who are Daniel Oo's colleagues at AssetWorks Inc?
Daniel Oo's colleagues at AssetWorks Inc include Diana Francis, Katie Akins, Danny Brashear, Cem, Jake Lancaster, and Xian-Wei Low.
How can I contact Daniel Oo?
You can use AeroLeads to view verified contact signals for Daniel Oo at AssetWorks Inc, including work email, phone, and LinkedIn data when available.
What schools did Daniel Oo attend?
Daniel Oo holds Computer Science from Hofstra University.
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