Daniel Opare Email and Phone Number

1. Network Architecture Implementation: Core/Distribution/Access Switches2. Deploy and implement IP transit / IPLC via MPLS services to corporate entities.3. Troubleshoot network incidents within the set KPI.4. Perform configuration backups on all Dolphin and managed service nodes (Routers/Switches).5. Perform routine system health checks (Power levels, CPU, Memory, Log checks) daily on all Dolphin IP/MPLS nodes to ensure 100% Dolphin PoP to PoP availability. 6. Perform impact analysis on all maintenance activities taking into consideration Dolphin IP/MPLS infrastructure.

Submarine NetworkIT Service Management (ITILv4 Foundation)Proactive 24x7 alarm and traffic utilization surveillance on all Dolphin networks Performs first-line troubleshooting of Network incidents.Installation and configuration of Servers (Windows server 2012 r2 & Ubuntu server)IP Networks including ETHERNET, VPN, BGP, and MPLS technologies and proven problem-solving skills with experience in first-level troubleshooting in transmission and IP network problems.IT desktop support (Installation of applications like MS suite, setting up new PC and email account, fixing PC hardware issues etc)Knowledge of Transmission systems such as DWDM network elements, ADM, SDH, and OTN networks.Creating an Email account, setting up a new PC, and troubleshootingLAN network, Wireless Access Point & Controller, VOIP systems (Call manager)