- Manage a professional services team, overseeing day-to-day operations, project assignments, and resource allocation to ensure successful project deliveries and client satisfaction.- Mentoring and coaching team members, fostering their professional growth, and empowering them to take ownership of their work and develop new skills in the DevOps domain.- Continuously assessed and improved project workflows and processes, enhancing team productivity and streamlining project execution for improved client outcomes.- Created and implemented standardized best practices in the team, ensuring consistency and efficiency in project execution, resulting in higher customer satisfaction.- Conducted regular performance evaluations and feedback sessions, recognizing top performers and addressing areas for improvement to promote individual and team growth.- Efficiently handled both project implementation and team management, leading to successful outcomes for projects and team performance.

- Management and implementation of IaC projects built with Terraform, Terragrunt, and CloudFormation.- Setting up, maintaining, and evolving the AWS cloud architecture.- Implement a highly available, scalable, and highly performing microservices environment running on Kubernetes.- Experience with EKS, Helm, and GitOps.- Experience in scripting such as Bash, and Python.- Experience with Docker, K8s (EKS, AKS), ECS, and Helm.- Experience with CI/CD solutions such as Jenkins, AWS Code Pipeline, GitHub Actions, and GitLab.- Strong experience with Linux system administration.- Experience with monitoring and centralized logging platforms such as Grafana and Prometheus.- Good understanding of networking concepts and protocols such as SSH, DNS, SSL/TLS, HTTP, etc.

- Executed intricate hands-on projects for a diverse range of global clients.- Established and configured Cisco Collaboration Products, specializing in voice and video solutions.- Designed detailed technical documents for strategic customers, including LLD, site surveys, ATP, and more.- Extensive expertise in data communications, Routing & Switching.- Proficient in unified computing products, including VMware, vCenter, ESXi, AD, DNS, DHCP, and Certificate Authority.- Skilled in both Linux and Windows platforms.- Proficient in scripting and network automation using Python & Bash.- Knowledgeable and experienced in various security technologies.- Applied innovative and out-of-the-box thinking to creatively solve complex problems.

- Successfully implemented complex hands-on projects for a diverse clientele in Israel and abroad.- Resolved intricate cases for various enterprise customers through advanced troubleshooting.- Managed Microsoft products, including AD, DNS, DHCP, CA, and SFTP.- Established and configured Voice and Video Products based on Cisco, including CUCM, CUPS, Expressway, CUC, CUBE, and other Cisco Unified Communication appliances.- Demonstrated proficiency in Cisco Contact Center products, creating advanced scripts for IVR and third-party services.

- Managed a team of ten technicians.- Extensive experience with Cisco products, including CUCM, Voice Gateways, Video Conference endpoints, servers (SX and EX telepresence endpoints), and other Cisco Unified Appliances.- Implemented, managed, troubleshooted, and planned Cisco's VoIP products, servicing a user base of thousands.- Proficient in data communication, Routing & Switching.- Hands-on experience in virtual networks using VMware.- Knowledgeable in CheckPoint's security technologies.