• Drive operational, financial, team and clinical performance• Work directly with Medical Directors and Facility Administrators in clinics to identify andaddress teammate and patient concerns• Lead operational and clinical initiatives across the region

• Responsible for all aspects of a center’s operation• Ensured safety of patients and teammates• Partnered with Medical Director to improve patient clinical outcomes

• Launched training manager role through performing SWOT analysis, developing critical KPIsand a strategic plan to overhaul business approach to developing next generation of people• Managed workforce leadership development across division through cross-site collaboration,systematic team building, and logistical execution; earned ratings of 95%• Formed and led team built to equip all workforce groups with knowledge to succeed in themidst of employee turnover; increased performance results by 73%• Activated and led culture of continuous improvement through monthly professional andpersonal development of management team; increased engagement by 209%• Developed high potential management personnel as peer coach to strengthen their mindset,increase their business competency and expand their level of impact in their roles• Coached over 20 team leaders and team members throughout the duration of their 90 dayprojects and achieved success rates of 97%

• Redesign workforce training program to train new employees by connecting managers andfront line trainers; achieved new employee success rates 30% higher than prior year• Built two new reporting tools for team members within the Quality Department to reduceredundancy; cut the daily workload by 12.5%• Created and implemented system to document all critical paperwork for each functional teamwithin the plant, closed gaps by 71% from prior year• Collaborated with process improvement team to identify root cause issues within plantprocesses and reduced consumer complaint index by 20% from prior year• Managed plant audit team and passed all internal and external annual audits earning highestaudit scores in plant history• Created process to report and collect reimbursement for all supplier raw material defects byuniting team members across the division; captured $91 thousand per year

• Reduced minor stop downtime on all three 2nd shift production lines through the reallocationof employee resources; improved running efficiencies by 6%• Led 3rd shift through peak season after losing 40% of management team and 25% of front lineteam achieving all business cost and efficiency targets• Managed project by leading team through DMAIC methodology; reduced losses by 44%

• Emceed campus events of 175 people improving club engagement by 10%• Recruited, trained, and led six small groups built upon character development by unlockingeach student's potential and improving individual ownership of their growth• Led team of eight students throughout a year long project focused on building a culture ofexcellence by enabling each person to take ownership over a specific goals

- Developed Control Plan to reduce plant compressed air usage by 10% annually - Performed internal QAS Audit, identified improvement opportunities and scored 98.03%- Developed layouts of Compressed Air, Refrigeration, and Water Treatment systems for employee training- Developed high level SOP’s for the plant shipping and loading docks

- Reduced shipping costs of a healthcare devices warehouse by a projected $225k- Designed a 250k sqft. warehouse that processes and ships 40k cases per day- Trained in 6 sections of a warehouse operations system that processes up to 200k units per day- Trained with the tools used to design over 350 warehouse facilities in North America- Create and organize profiling data for over 60 warehouse facilities in North America- Worked with a team of individuals from 4 different areas of the country

Many employees are hired on as a packer and stay in the same position, but because of my work ethic and ability to work efficiently, I was trained in all areas of the store. I had many responsibilities including packing, stocking, maintaining the stores appearance, and customer service. *Gold Star Employee: I received this award during my two year career at Acme. It is awarded to dedicated employees who are respectful and helpful to customers and show a strong work ethic each and every day.