Excel in client relationship management and sales strategy development.Leverage strong communication and negotiation skills to drive resultsFocus on customer service excellence to enhance client satisfaction.Utilize data analysis and reporting to inform decision-making and improve clientinteractions.Collaborate effectively across teams through project management and market research.Proficient in CRM software, including SmartSuites and Airtable, to streamline processes.Experienced in using collaboration tools such as Slack, Trello, and Asana.Strong problem-solving and time management skills to meet deadlines.Skilled in sales forecasting and adapting strategies in dynamic environments.

-Management in Software Java Oracle A2000 Global Commerce Solutions -Sales Department, Entering Sales Orders-Customer Support -Electronic Data Interchange EDI Support-Master Inventory Management-Email and Customer Service- Order and Sales follow up -UPC (Universal Product Code) Assignment-Business Structuring and Organization for new departments

Provided administrative support, managing calendars and communications for multipleclients.Used Trello, Asana, and Slack for project management and collaboration.Managed social media with Hootsuite and Buffer, boosting engagement.Conducted research and reporting with Google Workspace and Microsoft Office.Streamlined workflows to enhance productivity.Implemented workflow optimisation strategies, resulting in improved productivity.

• Customer Service by phone and Email• Shipment of merchandise from Miami to the entire US territory• 24/7 on call duties• Appointment scheduling for clients • Creation of identification and documents for company employees• Audit for a partition of Drivers• Quality control for shipping of valuable assets from Miami • Tracking daily deliveries.• Follow up orders of important clients such as: Inditex, GE, Sony, among others.• Warehouse and Drivers management

• Phone call sessions to raise as much amount of money possible by donation of alumni and others related to the University• Part of a leadership team in supporting Lynn on raising $52,629 in donations for different departments and scholarships for the new upcoming students.

• Development of projects to expand the Company’s sales throughout the US. Market. Starting in Miami with 20 boats for sale. • Heading of the company’s growth strategy to open new sales in different markets such as Spain, Dominican Republic, and Panama.