Performs cyber hygiene assessments to improve customer security posture.Works with network security concepts, including firewalls, intrusion detection systems, encryption, and access control mechanisms.Performs verbal and written communication skills to explain technical details to both technical and non-technical stakeholders.Continually trains to expand knowledgebase and skillset in the cyber security field.

Taught the PLTW Design & Modeling and Automation & Robotics curriculums.Introduced students to 3D modeling using TinkerCAD software.Introduced students to 3D printing and design for printing.Demonstrated various robotics concepts using hands-on activities while providing clear explanations of technical concepts.Designed and implemented a workshop organizational system for thousands of robot parts for ready identification and accessibility.Identified and resolved numerous classroom workshop capability gaps.

Wrote technical reports for use by engineering staff, management, and customers.Monitored and protected system and subsystems state of health through trending analysis, anomaly root cause analysis and resolution support, and executed periodic maintenance activities.- Updated tools to reduce touch time on regularly executed tasks.Facilitated special requests, software testing, and implementation of changes.- Conducted offline tests to safely validate test cases and software changes.Maintained and updated system documentation including procedures and training materials.- Updated automation in documentation to reduce effort and potential human errors in future updates.

Monitored and protected overall system and subsystems state of health through daily and long-term trending analysis, anomaly root cause analysis and resolution support, and executed periodic maintenance activities.- Maintained system status and coordinated anomaly response in periods of severely reduced staffing.Interfaced with customers, factory support, and other external organizations to facilitate special requests, software testing, and implementation of operational changes.- Conducted offline tests to safely validate test cases and software changes.Maintained and updated system documentation including procedures, training materials, weekly customer updates, and historical anomaly data.

Reported, documented, and responded to anomalous performance and interacted with other team members to validate operational requirements performance.Utilized problem-solving skills to troubleshoot complex issues, coordinated with cross-functional teams, and devised and executed solutions.Provided updates to procedures and training documentation.- Wrote the day-to-day operations reference and trained other employees.

Reported and documented anomalous performance and interacted with other team members to validate operational requirements performance.Collaborated with cross-functional teams to develop strategies that improved operational efficiency.Participated in operational planning and training.Worked as part of a 24/7 operations team.