Commercial Lending
- Serving first point of contact for all customer / business enquiries and financial needs- Engaging in outbound and inbound customer enquiries to find the best possible products and solutions to meet the businesses goals and financial growth. - Cross selling options to customers giving them a solution to any obstacles and circumstances faced in the business with a panel of 88 lenders for secured and unsecured lending.- Objection handling customers, asserting business value proposition to boost company reputation and building resilience to close the transaction- Working in a high end restricted regulated environment with 80+ calls daily keeping and maintaining a positive and efficient customer service experience