The skills I have acquired through further education and employment are essential to have in any organization. I am always keen to learn more about the work I am involved with and excel as much as possible, being a quick learner has given me the ability to do this. Key strengths are:• 7 years of IT experience• Strong ability to isolate problems and solve them promptly• Ability to deal with pressure and work with deadlines • 13+ years in customer service roles • Great knowledge of various software applications• A lot of experience with working with raw data and data basesFundamental skills:• Fast learner and technology savvy• Ability to multi-task • Fantastic time management skills• Highly prioritised and organized• Excellent coordination skills• Logical approach and attention to detail• Proven ability to plan, execute and achieve goals and deliver best outcomes• Proven ability to develop and adhere to systems and processes• Excellent verbal and written communication skills (assertive)• Excellent interpersonal skillsPersonal attributes:• Professional, approachable, confident, enthusiastic and well rounded• Problem solver with a “can-do” attitude• High levels of integrity and discretion• Disciplined, responsible and resilient• Active listener, considerate, forward thinking and proactive• Trustworthy, transparent and authentic• Efficient, well networked and driven• Adaptable team player and independent self-managed worker