As Senior Network Administrator (2016 - PRESENT)- Responsible for design, deployment, maintenance and 24/7 monitoring and management of an Internet Service Provider grade Network Operations Centre including: -- Highly-redundant routed network interconnecting multiple internal and client network segments and services to a multihomed Internet AS. -- In-house data centre, including both internal business systems as well as colocation customers.- Physical system infrastructure for high-availability storage, load balancing, independent monitoring and virtual server deployment.- Coordinate logic component of residential Fibre to the Home and Fixed Point Wireless deployments in rural communities, working with construction and sales teams to meet time and budget goals.As Junior Network Administrator (2010-2016)- Deployment, expansion and monitoring of multiple large business VPN networks including: -- Design, testing and implementation of individually managed IDP, IPS, access control, stateful firewalling, and filtering services. -- Regular support metrics, monitoring statistics, and reports for the end customer.As Technical Support Specialist (2009-2010)- Management of multiple ISP wholesale and reseller deployments, including Bell and Telus DSL wholesale accounts as well as resale of major US/Canadian ISP connections.- Team Lead for support team, responsible for providing all tiers of support for residential, business and corporate clients, technical interviews, training, escalation, and 7x12 on-call scheduling.

- Provide stocked, planned and organized tabletop gaming area for 3 day pop culture fan convention in the last week of July.- Reach out to Ontario tabletop gaming organizations to solicit services and events appearing at the show.- Regular show attendance of over 5000, consistently reached room capacity for tabletop area

- Oversee staff and emergency operations in the Toronto Congress Centre for 3 day event every mid-May with over 20,000 guests.-Facilitate emergency assistance, crowd control, ensure fire regulations are followed and assist building security and police in any necessary actions.- Deal with disputes and issues involving guests, convention staff, building staff and vendors.