Daniel Pawlowski Email & Phone Number

County Dublin, Ireland

• Leading ASOC New Hire Orientation, overseeing onboarding administration, core program content, and delivery of operational, system, protocol, and policy training modules using the ADDIE framework model.• Delivery of operational and system training updates to the core and relief team panel, addressing training requests and closing gaps based on operational and exercise Key Performance Indicators (KPIs). • Collaborating with regional trainers to ensure consistent rollout of system and procedural training, aligning regional nuances with the established Global Standard. Gathering user feedback on system and protocol documentation and assisting in delivering and reviewing New Hire Orientation training modules for employees in other regions when necessary. • Providing support to local Generalists, addressing inquiries related to systems, policies, and organizational protocols within the shared scope of operations.• Facilitation and creation of daily ASOC drill exercises and recurring cross-team collaboration drills based on organizational protocols. Devising, reviewing, and delivery of feedback on exercises, documenting KPI results, and reporting findings to relevant stakeholders.• Reviewing current procedure and protocol documentation for inconsistencies, missing information, technical errors, and regional nuances. Flagging and triaging identified issues to the appropriate team, proposing necessary changes. Development of role-specific curriculum for online and continuous learning plans.• Providing on-call organizational support to on-duty teams outside of regular working hours. Responding to inquiries regarding system usage, operating procedures, organizational protocols, cross-team escalations, and more. Conducting quality checks on outgoing communication to internal partners, reports, and incident alerts to ensure adherence to Global Standards and KPIs.

Dublin, County Dublin, Ireland

• Facilitation of ASCR New Hire Orientation, delivering core program content and operational, system, protocol, and policy training modules to new employees.• Overseeing live Access Control Monitoring, ensuring the security of physical operations across multiple local campuses. Assisting local security with inquiries related to systems, policies, daily operations, and best practices.• Facilitation of recurring drill exercises based on organizational protocols. Devising, reviewing, and delivery of feedback on exercises according to organizational requirements.• Researching, monitoring, and escalation of events or incidents potentially affecting organizational assets in the region. Creating outgoing communication to internal partners, incident reports, and incident alerts in line with the established Global Standard.• Conducting security investigations of regional incidents, completion of relevant documentation, and submitting reports, escalating them to relevant stakeholders.• Providing operational support to the regional GSOC, including access control monitoring and overseeing physical security operations across EMEA offices as needed.

County Dublin, Ireland

• Overseeing live Access Control Monitoring, ensuring the security of physical operations across all EMEA offices. Assisting local security with inquiries related to systems, policies, daily operations, and best practices.• Researching, monitoring, and escalation of events or incidents potentially affecting organizational assets in the region. Creation of outgoing communication to internal partners, incident reports, and incident alerts in line with the established Global Standard.• Monitoring the travel safety of organizational assets and informing them of potential threats. Organizing medical, travel, and other customer support as required.• Conducting security investigations of regional incidents, completion of relevant documentation, and submitting reports, escalating them to relevant stakeholders.• Providing operational support to APAC and NORAM Security Operation Centre's, assisting with access control monitoring, incident alert management, and travel and customer service inquiries as needed.

County Dublin, Ireland

• Responsible for live Access Control and Security System monitoring, ensuring the safety of organizational assets and physical security operations. Facilitation of procedural, incident protocol, and system training to new employees. Conducting internal and external building perimeter patrols, performing health checks on facilities, and monitoring system faults, escalating them to relevant stakeholders. Creating Incident Reports and ensuring their escalation as required.• Providing customer service to organizational assets and site visitors. Maintaining documentation logs and providing support as needed.

County Dublin, Ireland

• Responsible for live Access Control and Security System monitoring, ensuring the safety of organizational assets and physical security operations. Facilitation of procedural, incident protocol, and system training to new employees. Conducting internal and external building perimeter patrols, performing health checks on facilities, and monitoring system faults, escalating them to relevant stakeholders. Creating Incident Reports and ensuring their escalation as required.• Providing customer service to organizational assets and site visitors. Maintaining documentation logs and providing support as needed.

County Dublin, Ireland

• Supervising on-duty officers, supporting them with operational, roster management, procedural, and administrative queries. Ensuring site-specific procedural, incident protocol, and system training for new employees.• Responding to intruder and fire alarm activations across the greater Dublin and surrounding area. Overseeing the creation of Incident Reports and their escalation to relevant stakeholders and site managers. Reporting any inconsistencies found during routine patrols and emergency response incidents.

Bachelor Of Business (Honours), International Business

Certificate, Leadership And Management

Qqi Level 6 Specific Purpose Certificate, Training And Development, Distinction