International experience - Brazil, Spain, and ArgentinaOver 20 years in large multinational companies - Telefonica, Ericsson, and NokiaLarge experience in information technology, business transformation, due diligence, takeover processes, and new business developmentDefinition and implementation of multi-country projects, especially in Latin AmericaInsourcing and Outsourcing of IT services working with local and global suppliers Experience with local and global providers in procurement processesSuccessful implementation solutions of Billing, Customer Care, Interconnect, Order Management, Workforce Management, Mediation, etcProjects and Business Cases elaboration associated with presentation to business areas, financial committees and boardsExperience in crisis management
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Business DevelopmentTelio Group Apr 2022 - PresentMadridProviding world-class solutions that make inmate communication something safe, convenient, and accessible for all, present in 21 countries
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Senior Executive DirectorHigh-Trend International May 2019 - Apr 2024Working on the development of the company in projects to update the public lighting system and smart city technology in Brazil. Company created in May 2019 and currently with concession contracts in the cities of Rio de Janeiro, Feira de Santana, Aracaju and Campinas -
Head Airon BrasilAiron Inovação Do Brasil Jan 2019 - Jan 2020São PauloResponsible for the development, implementation, and support of a mission-critical OSS ticket management application for telecommunications companies in Brazil -
Diretor De Projetos OssNokia Apr 2016 - Jul 2018Latin AmericaDelivery in Latin América of the solution MOTIVE® AUTOMATED OPERATIONS & RECOVERY (AOR) - OO solution that allows the automation of all supervision activities in a Network Operations Center (NOC), with network vision and real-time services, automatic re-habilitation, allowing the evolution of the model of operation oriented to alarms for a model oriented to tickets - solution implemented in Movistar (Telefonica) in five countries -
Altamira Rlam Program ManagerEricsson Jun 2013 - Apr 2015BrazilResponsible for Delivery and First Level Support of Altamira Solution - Billing used by Movistar (Telefonica) in 11 countries in Latin America - solution that supports the operation more than 100 million cell phones prepaid and postpaid -
Senior It ConsultantMaxprocess Oct 2011 - Apr 2013BrazilParticipation in the definition and implementation of solutions for the Property Security Segment and implementation of management models and IT Governance -
Director Of Global ProjectsTelefónica Jan 2011 - Jul 2011São Paulo Area, BrazilGlobal Mainframe Software Agreement with IBM to optimize the infrastructure -
Director De Sistemas - CioTelefónica De Argentina Sep 2008 - Dec 2010ArgentinaResponsible for the definition and implementation of IT solutions and equipments. Development of the Strategic Plan 2010-2014 Systems with respective Business Cases, Online Channel Implementation for products, services and "billet paperless"Implementation of the regional model AM (Application Maintenance)Re-engineering of processes and systems for the product Speedy and FTH (Fiber to Home)
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Regional Information Technology DirectorTelefónica Apr 2006 - Aug 2008São Paulo Area, BrazilFunctional definition of CRM processes and Billing for Latin America for the corporate segment based on Siebel + ATIS solutionDefinition and implementation of the IT demand management process of operators in Latin AmericaResponsible for Information Technology in the due diligence of Colombia TelecomLATAM Award received in Spain in 2007 for the work with the corporate segment
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Director Projeto Atis - Billing And Cutomer Care SolutionTelefonica Latam Jan 2005 - Feb 2006São Paulo Area, BrazilSupport for the implementation of ATIS - Billing Solution in the four Fixed operators in Latin America in 2005, totaling 15.5 MM of customers in production
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Director Of DevelopmentTpti - Telefonica Processes And Information Technology Aug 2002 - Dec 2004Madrid Area, SpainFunctional definition of CRM for the corporate segment in Latin America based on the Siebel + ATIS solutionResponsible for the complete software lifecycle, from specification to development, with support for implementation and production supportTeam composed of professionals from different countries
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Director Of SystemsTelesp - Telecomunicações De São Paulo Dec 1999 - Jul 2002São Paulo Area, BrazilResponsible for the definition and implementation of IT solutions and equipmentResponsible for the definition, procurement and implementation of Software FactoriesImplementation of Outsourcing Production for servers, pc´s, mainframe and printing parkDeployment of OSS systems for the NOC in BrazilIntegration of enterprise systems of the companies CTBC and CETERPImplementation of Virtual Store Telesp (case shown in Microsoft Enterprise Solutions Conference - Miami - USA - 2001Telecommunications Professional of the Year Award in 2002 - Plano Editorial
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Executive Manager Of Information Technology And ProcessesCtbc - Cia Telefônica Da Borda Do Campo Mar 1996 - Dec 1998São Paulo Area, BrazilDevelopment of the Strategic Plan for Information TechnologyDefinition and implementation of Call Center CTBC, first to use integrated automatic contesting with systems in BrazilResponsible for the operation of the BSS systems (mainframe & corporate network)Active participant in defining the rules of interconnection between operators for the privatization of the Telebras System
Daniel Pedão Education Details
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Executive Mba -
Administração / Sistemas De Informação -
Executive Education -
Matemática Com Enfase Em Processamento De Dados
Frequently Asked Questions about Daniel Pedão
What company does Daniel Pedão work for?
Daniel Pedão works for Telio Group
What is Daniel Pedão's role at the current company?
Daniel Pedão's current role is Senior Consultant, Chief Information Officer.
What schools did Daniel Pedão attend?
Daniel Pedão attended Ie Business School, Fgv - Fundação Getulio Vargas, Esade Business & Law School, Centro Universitário Fundação Santo André.
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Daniel Pedao
Argentina1telesp.com.br
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