Service customs in a wide range of local industries.Maintain, Improve, and monitor computer security systems

Create and maintain systems while also establishing new procedures for efficiency.▪ Developed and implemented secure learning environments while effectively resolving technical issues at a school, prioritizing data privacy and system integrity.▪ Managed the maintenance and decommissioning process of various computer hardware, ensuring compliance with industry security standards and protocols.▪ Documented and successfully resolved a wide range of operational issues related to Chromebooks, implementing security measures to protect against potential vulnerabilities.▪ Led STEAM classrooms for students ranging from kindergarten to 6th grade, integrating software tools and applications to enhance learning experiences.▪ Provided first-tier technical support and instructional assistance to students and staff in a technology-rich learning environment, emphasizing data security and safe technology practices.▪ Instructed individuals and small groups on the proper care and utilization of technology devices, emphasizing software security best practices and privacy measures.▪ Offered comprehensive assistance with technology devices, ensuring software integrity, and implementing security measures to protect against potential threats.▪ Maintained accurate records for technology equipment, device inventory, database, and software user accounts, prioritizing data security and access control.▪ Functioned as an entry-level Technology Assistant, providing support to school staff and students with a primary focus on enhancing technology literacy, software security, and maintaining secure technology infrastructure.

Developed and tailored security system solutions, ensured up-to-date software versions, expanded market share, strengthened customer partnerships, and provided expert security consultations.• Conducted thorough site analysis and developed comprehensive security system solutions tailored to diverse environments, ensuring robust protection and risk mitigation.• Implemented rigorous measures to ensure that all computers within the department were consistently updated with the latest software versions, bolstering system performance and fortifying against potential security vulnerabilities.• Strategically expanded market share within the commercial intrusion, fire, access control, and surveillance products and services sectors, through targeted prospecting and the development of a dynamic customer base.• Strengthened existing customer partnerships within commercial accounts, fostering enduring relationships and identifying opportunities for mutual growth and security enhancement.• Cultivated new leads through a multi-faceted approach, including leveraging referrals, capitalizing on companyprovided leads, engaging in networking groups, and executing effective cold-calling strategies.• Efficiently managed territory resources, optimizing daily production and establishing enduring customer relationships, while prioritizing security-driven objectives.• Provided expert security consultations to customers, offering comprehensive solutions encompassing design, scope of work, theory of operation, and seamless integration, resulting in enhanced protection and peace of mind.• Actively promoted and cross-sold the full range of ADT's cutting-edge security products and services, ensuring customers were well-informed about advanced security measures available to them.