Development and retention of existing customer accounts. Acquisition of new customers. Company wide strategic planning. Administration of new hire procedures, including but not limited to, background, drug, motor vehicle record checks, interviewing and other on boarding tasks. Development of modern marketing program, including but not limited to email and text marketing. Grew training program over 300%. Developed and implemented sales CRM for outside sales staff.

Counter and phone sales and customer service. Inventory control and purchasing. Product research and sourcing solutions. Re-branding our website to better fit our customers needs. Maintenance of company e-mail addresses. Updating and maintaining company social media sites. Implementation of e-commerce shopping system. Technical support for our various product lines. Manual-J and Manual-D heat loss calculations.

Inside sales and counter work, driving and warehousing.