The Manager of Data, Reporting and Analytics is responsible for overseeing the operational supportand delivery of Data and Tier 1 Spend Reports across all customers who subscribe to Supplier.io’sData and Diversity Analytics products. This role manages on-shore and off-shore delivery teams ofProject Managers and Specialists, acts as a Data and Diversity Analytics product expert, andpartners with key stakeholders across supplier.io in support of these products. The Manager mustunderstand business objectives, exhibit critical thinking through identifying and using data pointsand key metrics, while seeking opportunities for process improvements to ensure operationalefficiencies and high-quality results.

Manages and coordinates the activities of an enterprise data analysis and consulting unit to accomplish company objectives through information management. Supports customers in the areas of project management, product management, data analysis and both routine and ad-hoc reporting. I manage the prioritization and development of applications and reports for provider contract negotiation modeling. (Facility, Professional, Ancillary)Evaluate, implement and enhance audit controls to ensure accuracy of output.Implements the policies, practices, and procedures of the company and business units supported.Fiscal responsibility for area budgets.Establish relationships with business users and technical specialists, primarily internal.Oversees entire reporting/analysis/consulting unit or all aspects of a centralized function.Ability to communicate with customers about technical issues in non-technical terms.Understands the business processes that the system supports.Strong financial accountability.

Managed External Monitoring project utilizing Gomez Monitoring Application (ad hoc reports)Developed Monitoring and Reporting techniques and tools for Mobile applicationsReported business critical findings to Senior Management that supported major business critical functions and decisionsManaged Content for monthly pre and post releaseEnsured that post released content created no production/site issues while maintaining market leading productHelped shape and develop industry trends toward benchmark improvement SME on mobile testing trends, capabilities and business needsAnalyst Lead on Performance monitoring for major Merrill Applications (My Merrill, Benefits Online, Merrill Edge, US Trust)Managed third party vendor relations within APM frameworks ( Web Guardian Experience: Including defining, reviewing, and socializing all deliverables as well as contractual obligations)Developed monthly scorecard reports for major Merrill and Bank of America products (BOL)Built monitoring scripts from requirement list of Business Critical Functions (BCF’s)Created monthly development reports to show performance trends for all (BCF’s) Responsible for delivering new technology and applications to improve Site Performance Managed the implementation of Enterprise Search Engine Microsoft FAST 5.3 Managed vendor relationship to ensure transparency and product responsibilityLead daily meetings to guarantee information sharing sessions were proactive and organizedWorked across complex internal organization to assure that key stakeholders involved were informed and involved in all project deliverablesImplemented 3rd Party tag to determine real user data to improve performance (RUM TAG)Managed Proof of Concept for Mobile Application Monitoring SolutionsDeveloped multiple automated Dashboards Tableau and SQL experience

□ Responsible for analyzing nurse call vendors by country and market share□ Product evaluation of Nurse Call systems and Hospital Bed Manufacturers to become expert in up to date offerings□ Organized and facilitated meetings with international liaisons in order to gain international perspective of major players □ Formulated a Matrix in order to have easy layout of all findings, product information, and vendor contacts□ Presented analytical persepective of company overview to determine potential partnerships and buyouts

□ Worked on multiple, multinational initiatives with Europe, Middle East, & Africa in order to aid in bridging any communication gaps□ Project Manager in international capacity for various document deliverables (creation – completion)□ Worked with Tunisia, India, & UK teams, to create HTML Demo materials for new version of HR/Payroll ISV & Outsourcing Product□ Asked to perform in house marketing and demonstrations for newly created HTML Demo□ Became domain expert on key emerging product features & functionality by working closely with international developers, marketing team, brand managers, and inside sales teams□ Created work process flows for international audience to simplify product demonstrations□ Readily adapted to changing audiences and diverse and perspectives□ Analyzed and simplified high level information in order to communicate information to employees at various company levels

□ Responsible for country profiling in order to ensure compliance with international agreements□ Dealt specifically with matters pertaining to the International Maritime Organization (IMO)□ Composed Federal Register Notices and Media Notes of IMO to execute the concepts of information sharing with general public□ Contributed to sections of National Security Strategy when applicable to country profiling□ Facilitated information as subject matter expert for Senior Officials attending IMO Council □ Authored briefs and presentations on a weekly basis for DHS officials, Senior Officers, and Senior Management staff.