Daniel Podolak Email & Phone Number

Jersey City, New Jersey

Bridgewater, NJ

• Create and drive technology process improvements for consumer banking technology change, release and incident initiatives satisfying internal audit & regulatory deficiencies as defined by broader stakeholders.
• Manage and effectively communicate all consumer banking related technology change, release and incident updates impacting business operations.
• Design and delivery of key metrics to senior leaders leading to meaningful conversation impacting technology decisions and solutions.
• Align broader Synchrony Financial technology best practices with consumer banking during post IPO separation from General Electric, ensuring the consumer bank has the best chance for technology success.

• Guardian of the North American desktop and mobile device infrastructure for Investment Banking, Real Estate and Private Equity divisions. Partner with global infrastructure teams ensuring change controls are in place.
• Provide transparency and drive ongoing improvements in the Service Management processes and drive performance improvements within Investment Banking, Merchant Banking, Private Equity business units, and ensure optimum.
• Chief Technology Change Management Officer responsibilities include global coordination and guardian of weekly infrastructure changes affecting coverage business units and corresponding user population. This requires.
• End –to-end project management of core desktop applications within Investment Banking. Responsibilities include: create and maintain project plans, implementation of support models, assume ownership of released.
• Increase IT service levels by creating and analyzing incident & problem metrics for core applications; creating concise reports for management review and proposing ideas for software and SLA changes.
• Communications Model development includes the standardization of communication email templates relating to change management, user training and product announcement/changes.

• Worked in a variety of capacities providing technical guidance and development support for major financial and entertainment clients.
• Translated offline marketing promotions to online environments by creating direct marketing websites and teasers enticing traffic to direct sale websites
• Created online direct marketing campaigns from concept to completion for Sony Music and Columbia House Records.

Taught a web development and ecommerce course in Columbia's Continuing Education department. Advised faculty and administration with curriculum development based on professional experience and insight.

Managed the creation & development of interactive recruiting projects/websites for global Accounting firms. Led project kickoff and delivery between internal development teams while keeping project on time and budget.

• Ownership of university recruiting efforts through interactive initiatives & campaigns.
• Design of initial AICPA recruiting website to attract prospective students to internal campaigns/promotions.