Daniel Podolak Email & Phone Number

Jersey City, New Jersey

Bridgewater, Nj

• Create and drive technology process improvements for consumer banking technology change, release and incident initiatives satisfying internal audit & regulatory deficiencies as defined by broader stakeholders. • Manage and effectively communicate all consumer banking related technology change, release and incident updates impacting business operations.• Design and delivery of key metrics to senior leaders leading to meaningful conversation impacting technology decisions and solutions.• Align broader Synchrony Financial technology best practices with consumer banking during post IPO separation from General Electric, ensuring the consumer bank has the best chance for technology success.

Guardian of the North American desktop and mobile device infrastructure for Investment Banking, Real Estate and Private Equity divisions. Partner with global infrastructure teams ensuring change controls are in place for division specific application changes affecting end users.• Provide transparency and drive ongoing improvements in the Service Management processes and drive performance improvements within Investment Banking, Merchant Banking, Private Equity business units, and ensure optimum customer service is obtained.• Chief Technology Change Management Officer responsibilities include global coordination and guardian of weekly infrastructure changes affecting coverage business units and corresponding user population. This requires the partnership of various stakeholders including global Application Support, Product Development , Release Management, and Business Management in order to proceed with change and configuration management. Improvements of our existing model resulted in the increase of business transparency to changes while lowering the risk profile of potential incidents and outages. • End –to-end project management of core desktop applications within Investment Banking. Responsibilities include: create and maintain project plans, implementation of support models, assume ownership of released products & developing a knowledge base for each application delivered to the business unit/enterprise level.• Increase IT service levels by creating and analyzing incident & problem metrics for core applications; creating concise reports for management review and proposing ideas for software and SLA changes.• Communications Model development includes the standardization of communication email templates relating to change management, user training and product announcement/changes.• Identification of new technology products and solutions through regular face to face feedback sessions with bankers.

Worked in a variety of capacities providing technical guidance and development support for major financial and entertainment clients.• Translated offline marketing promotions to online environments by creating direct marketing websites and teasers enticing traffic to direct sale websites• Created online direct marketing campaigns from concept to completion for Sony Music and Columbia House Records.

Taught a web development and ecommerce course in Columbia's Continuing Education department. Advised faculty and administration with curriculum development based on professional experience and insight.

Managed the creation & development of interactive recruiting projects/websites for global Accounting firms. Led project kickoff and delivery between internal development teams while keeping project on time and budget.

• Ownership of university recruiting efforts through interactive initiatives & campaigns.• Design of initial AICPA recruiting website to attract prospective students to internal campaigns/promotions.