Daniel Pombeiro Rondulha
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Daniel Pombeiro Rondulha Email & Phone Number

Customer Service Lead at Funcom at Funcom
Location: Barreiro, Setúbal, Portugal 6 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer Service Lead at Funcom
Location
Barreiro, Setúbal, Portugal
Company size

Who is Daniel Pombeiro Rondulha? Overview

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Quick answer

Daniel Pombeiro Rondulha is listed as Customer Service Lead at Funcom at Funcom, a with 325 employees, based in Barreiro, Setúbal, Portugal. AeroLeads shows a matched LinkedIn profile for Daniel Pombeiro Rondulha.

Daniel Pombeiro Rondulha previously worked as Customer Service Lead at Funcom and Team Lead Manager at Teleperformance Portugal. Daniel Pombeiro Rondulha holds Especialização Tecnológica, Desenvolvimento De Produtos Multimédia from Escola Superior De Tecnologia De Setúbal Instituto Politécnico De Setúbal.

Company email context

Email format at Funcom

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Funcom

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Profile bio

About Daniel Pombeiro Rondulha

A team player with strong problem solving and conflict management skills. My work experience shows flexibility and adaptability to different environments, ways of thinking and communicating.

Listed skills include Leadership, Flyer Design, Computer Games, Illustrator, and 18 others.

Current workplace

Daniel Pombeiro Rondulha's current company

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Funcom
Funcom
Customer Service Lead at Funcom
oslo, oslo, norway
Website
Employees
325
AeroLeads page
6 roles

Daniel Pombeiro Rondulha work experience

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Customer Service Lead

Current

Lisbon, Portugal

Jul 2022 - Present

Team Lead Manager

Lisboa E Região, Portugal

Direct management and support of CX Service/Community teams within a gaming project. Developing their skills and knowledge, through coaching and monitoring activities, ensuring the individual and team targets are achieved; motivating the team on a daily basis; real time monitoring to guarantee SL are met; development of action plans for continuous improvement.

Dec 2017 - Jul 2022

Player Support Specialist

Lisbon, Lisbon, Portugal

A point-of-contact for escalations, content questions and requests from the client. Perform investigation and documentation of game exploits, bugs and similar other issues.

Apr 2017 - Nov 2017

Player Support Agent

Lisboa E Região, Portugal

Direct customer and technical support (mobile gaming support) through chat system, maintaining high standards of Customer Satisfaction, Productivity and Quality.

Apr 2016 - Mar 2017

Digital Content Creator

Lisboa E Região, Portugal

Development of new avenues of content to increase unique visitor numbers, page views, newsletter subscriptions and community engagement. Edition and creation (Photoshop, Final Cut Pro, Adobe Premiere, Adobe After Effects) of graphic content for online web partners.

Feb 2015 - Jan 2016

Outbound Sales Representative

Lisboa E Região, Portugal

Angariation of new clients and sales of additional services to drive revenue. Calls to existing customers to review their current services.

Sep 2014 - Nov 2014
Team & coworkers

Colleagues at Funcom

Other employees you can reach at funcom.com. View company contacts for 325 employees →

1 education record

Daniel Pombeiro Rondulha education

FAQ

Frequently asked questions about Daniel Pombeiro Rondulha

Quick answers generated from the profile data available on this page.

What company does Daniel Pombeiro Rondulha work for?

Daniel Pombeiro Rondulha works for Funcom.

What is Daniel Pombeiro Rondulha's role at Funcom?

Daniel Pombeiro Rondulha is listed as Customer Service Lead at Funcom at Funcom.

Where is Daniel Pombeiro Rondulha based?

Daniel Pombeiro Rondulha is based in Barreiro, Setúbal, Portugal while working with Funcom.

What companies has Daniel Pombeiro Rondulha worked for?

Daniel Pombeiro Rondulha has worked for Funcom, Teleperformance Portugal, Fluiddo, and Contact.

Who are Daniel Pombeiro Rondulha's colleagues at Funcom?

Daniel Pombeiro Rondulha's colleagues at Funcom include Stian Sorensen, Michael Søvik, Ignasi Miró Sastre, Crissy Lee, and Igor Kharitonov.

How can I contact Daniel Pombeiro Rondulha?

You can use AeroLeads to view verified contact signals for Daniel Pombeiro Rondulha at Funcom, including work email, phone, and LinkedIn data when available.

What schools did Daniel Pombeiro Rondulha attend?

Daniel Pombeiro Rondulha holds Especialização Tecnológica, Desenvolvimento De Produtos Multimédia from Escola Superior De Tecnologia De Setúbal Instituto Politécnico De Setúbal.

What skills is Daniel Pombeiro Rondulha known for?

Daniel Pombeiro Rondulha is listed with skills including Leadership, Flyer Design, Computer Games, Illustrator, Mmo, Graphic Design, Photoshop, and Animation.

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