Daniel Porter Email & Phone Number

Arlington, Tx, Us

Dallas, Tx, Us

Skilled in application user identity and access management, with expertise in maintaining and administering end-user security access rules and profiles across diverse systems and platforms. Core responsibilities encompass server administration for both Linux and Windows environments, management of Active Directory, Azure AD, Okta, and certificate management. Proficient in multi-factor authentication solutions such as DUO, with hands-on experience in ServiceNow, Fastbound, JIRA, and automation through PowerShell. Adept at providing high-level customer support to ensure seamless system operations and security compliance.

Dallas, Tx, Us

Provide daily IT support to onsite and remote end users, handling escalated issues and routine administrative tasks. Monitor and ensure the stability and efficiency of network hardware, software, and application servers, making adjustments as needed. Serve as third-level support and lead technician for major incidents, troubleshooting and resolving complex issues. Respond to IT help desk requests via phone and email, maintaining and creating SOPs as required. Train and collaborate with IT staff and generate management reports on help desk operations. Ensure the security of restricted data and services.

Spring, Texas, Us

Ensure data center operational efficiency through excellent cable management, troubleshooting, and infrastructure monitoring. Install, rack, and manage new data center equipment such as servers, switches, firewalls, RAID cards, APUs, and server racks. Troubleshoot hardware and software issues on Linux and Windows server platforms, and configure hardware across various systems. Set up network-enabled APUs for remote power management, and perform crimping and organized installation of Cat5/Cat6 cabling.

Avon, Co, Us

Provide security and crowd management at client properties as well as large public events.

Boca Raton, Florida, Us

Provide professional level customer service, fixing laptops and desktops within the Office depot computer repair department. Run diagnostics and preform repair as necessary for home and business users. Work to meet monthly sales goals within technology department.