I was given the role of sales operations, meeting monthly targets on a personal level and store level. Taking responsibility for shop appearance, cleanliness and visible stock.

In this roll I was responsible for the travel of passengers with reduced mobility through the busy and stressful environment of Newcastle International Airport, adapting my customer service skills to every individual passenger as many people had many different needs. Time management was key as I would be held responsible for the late arrival of passengers both to and from aircraft. I was also responsible for the operation of airport vehicles such as busses and passenger carry lifts… Show more In this roll I was responsible for the travel of passengers with reduced mobility through the busy and stressful environment of Newcastle International Airport, adapting my customer service skills to every individual passenger as many people had many different needs. Time management was key as I would be held responsible for the late arrival of passengers both to and from aircraft. I was also responsible for the operation of airport vehicles such as busses and passenger carry lifts ensuring the passengers where safe and watching the airfield for hazards. Show less

I was given the roll of Parts Specialist at Mercedes-Benz Bell Truck and Van, in this roll i was responsible for the stock and supply of the heavy good vehicle trade. This meant on a business level all parts and procedures had to be met. This is because the vehicles that where being managed where the customer's business and having a vehicle off the road would be a cost to them that we had to account for.