Daniel Pyles Email & Phone Number

Honolulu County, Hawaii, United States

• Provided 2nd and 3rd level technical and troubleshooting support for PHP Staff and external clients• Responsible for the research, planning and implementation of Audio Video Logistics for special park events• Support Pearl Harbor Theater and Audio Video at numerous parks throughout Hawaiian Islands• Installed, configured, tested and maintained operating systems, application software, system management tools and POS software.• Setup new hires for the company with all needed resources• Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects• Resolved issues related to operational components for LAN, WAN and voice systems• Implemented network security equipment, including firewalls and antivirus software for networks supporting the staff users• Supported park security systems and data analysis at Pearl Harbor. Used Solar Powered Camera array in parking lots and throughout the park to monitor access and security risks. In addition, worked with NPS Staff to be able to pull security footage and document on our system.

Charleston, South Carolina Area

- Experienced in working with Ross Automation equipment, Crispin Automation equipment, Miranda DA's, XVP’s, Kaliedo multiviewers, Sencore and other IRD’s, Wheatstone, Dejero, Live U, Zixi, Aja, Media Keyers, Crawl systems (Name Dropper, Quest Data) Phone Hybrids, Encoders, Decoders, Embedders/ De-embedders, Cross Converters, Routers, Evertz Routers, Servers and Controllers, Grass Valley, Volicon, Chyron Lex, Harmonic, and other systems.- Basic IT, Networking and Help Desk experience. Usage of Ticket system to respond to daily issues-VTC Support and Experience (Crestron)- Weekly Transmitter maintenance- Project Management of all Audio elements in the stations transition over to Ross Automation- Took lead in Jet Stream (Logitek) & Helix Studio research, purchase, Installation and operation- Proficient use of all Microsoft essentials- (Outlook, Word, Excel, PowerPoint)-Building Maintenance including HVAC, Filters, Lights and other jobs- Soldering and other construction of BNC cables, XLR, CAT V and various other video audio and data cables- Labeling and running cables from source to destination and managing cable database- Install software upgrades for weather computers (WSI, MAX) and other core newscast systems as needed- Work with team of Engineers day to day projects- Studio relocations, equipment installations, shipping and ordering of parts and tools for news operations and many other tasks- SD/HD signal conversion- Fiber optic installation- Analog/ Digital conversion- Experience using Icontrol for monitoring- KU and C band satellite operations- IFB tuning, troubleshooting and repair

Moncks Corner, South Carolina

- Work with Single & Multimode Fiber-Use Cutsheets and Data software to pull Fiber to various locations inside Data Center-Port Fiber into Data Center Super and FOD patch panels -Decom unused Fiber bundles - Neatly Dress Fiber cables into trays and other equipment

Kiawah Island, Sc

-AV / VTC setup and support for 5 star resort in Kiawah Island-Setup for meetings, presentations, in-house special events, award shows, weddings and other types of events-Support for Crestron equipment-Setup conferences via Web-Ex connecting external video cameras and using wired audio-Setup and operation of multi-channel mixers, wireless mics, speakers, lighting, projectors, screens and teleconferencing / video conferencing equipment

Washington D.C. Metro Area

- Responsible for setting up new security system with move into new building Assigned and activated badge numbers for all CBS employees- Setup new VPN connections for all sales staff with move into Washington DC location- Trouble shoot laptop, desktop, Android and Iphone issues for sales staff- Assisted in Microsoft email migration for entire building- Rewired and organized network and audio connections for WNEW's equipment rack. Labeled and traced all cables arranging them so that they were neat in appearance- Replaced buttons and Labels for all audio consoles in all studios to create uniform layouts for operators- Setup Eaton UPS Hardware and configured IP Ports and Software to monitor. Set up email alerts for the entire Engineering group- Set up new Mac Tube computers for creative services staff members- Assisted in setup of STL for transmitter sites- Responsible for handling the complete pre and post production of informative and promotional commercial packages used to represent the CBS Radio brand- Used broadcast HD quality cameras to shoot video at different station affiliated events- Established and maintained the CBS Radio audio / video library to archive completed packages, music, render files, pictures and other media documents transferring digital files to the Audio Vault server.- Provided details and recommendations to management regarding new and more efficient audio video equipment- Produced and edited creative packages and spots each week for five station websites using Final Cut Pro and Adobe software, ensuring packages are mastered and properly loaded onto the station servers- Provided dubbed copies and retrieved previous footage of packages to the station sales departments for presentation usage- Assisted in the setup of mixers, microphones, lights, props and other equipment for station events and promotions

Anchorage, Alaska

-Worked with team of Engineers to pull, replace and reroute video and audio cables from prior server room setup-Trouble shoot audio, video, and computer issues experienced on a daily basis-Order and purchase parts and tools for server room reconstruction-Worked with Studio maintenance, cleanup and organization-Ensured proper reception of incoming video signals and streaming

Washington, District Of Columbia

- Daily Transmitter status check, and broadcast tower beacon check and record- Soldering and other construction of BNC cables, RF, Fiber, multi pin D Connector, XLR, CAT V and various other video audio and data cables- Labeling and running cables from source to destination and managing Excel database for documenting cables for all engineers to reference- Weekly Maintenance and test of primary X signal path and backup Y signal path. Also tested network connectivity, crawl system and other vital broadcast elements weekly- Robotic Camera targeting maintenance experience. Regularly cleaned targets and calibrated cameras. Worked with Talley system- Install software upgrades for weather computers (WSI, MAX) and other core newscast systems as needed- Work with team of Engineers on frequent projects- Department relocations, equipment installations, shipping and ordering of parts and tools for news operations and many other tasks- Experienced in the installation and operation of Miranda XVP’s and IRD’s, Dalet Media Systems, Dejero, Kaliedo multiviewers, Media Keyers and Crawl systems (Name Dropper, Quest Data) Phone Hybrids and Routers- SD/HD signal conversion - Fiber optic installation- Analog audio and Digital conversion- XVP card maintenance and repair. - Experience using Icontrol for monitoring- KU and C band satellite operations- IFB tuning, troubleshooting and repair- Close Captioning troubleshooting

Washington, District Of Columbia

- Responsible for troubleshooting issues and failures in equipment such as projectors, lighting, monitors, touch screen computers, laptops, fiber optic cables, broadcast video cameras, and other forms of a/v equipment- Worked with the setup, operation, and maintenance of equipment for the 'Be A TV Reporter' exhibit which included professional broadcast cameras, teleprompters, playback computers, playback monitors, and microphones- Regularly communicated with a team of engineers to identify solutions for new kiosk setups and addressing solutions for facility problems- Provided technical support for associates and Newseum patrons

Telecommunications Engineering

Telecommunications Engineering