Av & It Support Specialist
- Provided 2nd and 3rd level technical and troubleshooting support for PHP Staff and external clients
- Responsible for the research, planning and implementation of Audio Video Logistics for special park events
- Support Pearl Harbor Theater and Audio Video at numerous parks throughout Hawaiian Islands
- Installed, configured, tested and maintained operating systems, application software, system management tools and POS software.
- Setup new hires for the company with all needed resources
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects