Daniel R. Email & Phone Number

Oxfordshire, England, United Kingdom

Content Marketing Responsibilities:- Product renders and animations for product launches, rich media social posts and informational technical content.- Help Centre content including datasheets, assembly guides, firmware guides, troubleshooting guides.Digital Marketing Responsibilities:- Website copywriting- Maintaining B2B reseller media library.

Technical Documentation Manager Responsibilities:- Identification of technical documentation requirements using Zendesk ticketing metrics and feedback from the social media manager.- Measuring help centre usage through google analytics, ensuring cross-browser/ resolution functionality.- Managing the Technical Illustrator.- Working with the Quality Manager.

Using Zendesk email, live chat and telephone calls to provide technical support and product recommendations for customers looking to purchase 3d printer extruders, hotends, and other misc 3D printing accessories. Troubleshooting with existing customers, helping users to set up, and or modify existing 3D printers based on the E3D product line. Providing.

High Wycombe, Buckinghamshire, United Kingdom

Oxford, United Kingdom

Responsible for the initial idea creation stage, from a controlled brief, in the form of drawn concepts, rendered visuals and rapid prototyping a simulated over moulding.

Worked with the design team helping with minor design work. was present for talks with overseas clients and mechanical engineering teams. Witnessed first hand the collaboration and back and forth design changes to ensure maximum efficiency in the manufacturing of the products.

Ensham

Worked on refining technical drawings for production work of speedo gear boxes in the workshop. This included making design choices to the existing SolidWorks model to improve the efficiency of assembly of different gearing ratios required

Abingdon

Worked within a product design team, learning Surface modelling techniques in alias, and experiencing the interactions between the design and engineering team. This allowed industry insight into good practices to get into to ensure ease of detail change down the line, especially when transferring between surface and parametric modelling software.

Worked on engine maintenance and repair on a couple of vintage Bentleys.Restored a Vintage Drummond Myford Lathe.Conducted Pressure testing on cylinder heads.If heads were not level I assisted with the re surfacing of them.

Upgading/ Downgrading Ram in EPOS Terminals. Flashing HDD's. Preparing terminals for Shipping.

Bachelor Of Arts - Ba, Product Design, 2:1

A Level, Design Technology, Business Studies, Psychology, B,C,C