-Configured and tested newly implemented pfsense firewall devices for variousoffices across the organization in order to save yearly costs.-Implemented a new network system on four vessels using Ubiquiti switches and access points, including installation of new wiring and termination of cables for access points. Collaborated effectively with a team to complete the project on time. Additionally, configured Toast POS devices, ensuring their effective connection to the network with protocols for reserved IP addresses and segmented VLANs.- Setup and maintained ticket booth operations across various NYC locations and addressed revenue-impacting issues by troubleshooting POS devices and network relatedincidents.

-Maintained an environment of 3500+ end users with daily troubleshootingpertaining to Okta SSO, AWS Workspaces, Google, Office 365, Sharepoint-Managed end user support services for four offices across New York City, ensuring seamless functionality and addressing IT-related issues promptly and effectively.-Documented new software implementations in company Sharepoint forWindows/macOS and hardware/network installations.- Deployed and configured hardware (laptops, tablets, phones) in Apple MDM andManageEngine for up-to-date security of user assets.

- Managed and monitored infrastructure and services for Office 365 and Azure Active Directory using admin center and Powershell- Oversaw inventory using JAMF for laptops, monitors, software licenses, accessories & cables and shipped necessary items needed for studios outside of New York- Maintained relationships with vendors who supply software licenses and hardware when in need- Provided daily troubleshoot support (level 1, 2, & 3) through HappyFox ticketing system for company users involving software, hardware, printer and network issues solved in a timely manner.- On-boarded new hires starting at Flywheel with necessary equipment and instructions for a seamless transition into their role. Implemented off-boarding to ensure the same transition for employees moving on- Traveled to local studios to do routine checkups on network access points and back-up servers.- Offered solutions to enhance user experience and improve reliability and security of infrastructure

-Brought on to help the Tech Service team map out all Wireless Access Point locations on a Airtable spreadsheet to help techs and engineerslocate specific units in a reduced amount of time.-Daily duties were to visit each WeWork location and print out floorpans via Stargate and a list of all active Access Points to physically locateeach unit and organize by the MAC address displayed.-Communicated with the main techs and engineers for Access Point discrepancies or assistance in ZoneDirector navigation to display logisticsand help locate certain units.

Alex John Beck (Chris Boals Artists) New York, NY-Assistant to freelance fashion photographer Alex John Beck on various studio shoots for Glamour, Elle, SELF, Document Journal, OFFICE Magazine and Models.com-Scouts locations for upcoming editorial shoots in order to help Beck select space specific to the editorial story.-Assists Beck with post-editing process from digital organization to printing.

-Served as main contact for Panavision, a high-end motion picture camera rental company, working in close liaison with clients throughout process from prep to filming on set.-Responsibilities included scheduling camera equipment out to large-scale television sets such as Law & Order, SVU, Blacklist and more.-Worked with Marketing Department on booking camera equipment and attaining purchased orders for rented equipment.