Daniel R. Email & Phone Number

Orlando, Florida, United States

• Spearheaded the First in the State of Florida Livestream of ballots opening, processing and auditing initiative from conception to delivery.
• Architected and deployed a fault-tolerant infrastructure for enhanced system durability.
• Oversee Software Development, IT, and GIS departments for Orange County Supervisor of Elections.Implemented state-of-the-art system, such as next-generation surveillance and security measures to ensure the protection.
• Liaison for all information-related topics between the SOE office, State and Federal partners.
• Develop Incident Response Plans and disaster recovery using best practices defined by CISA and NIST.

Orlando, Florida, United States

Orlando, Florida, United States

Orlando, Florida, United States

• Lead national computer rentals department ($10 million revenue), implement proven strategies and vision responsible for double digit growth (YoY)
• Plan new product introduction, acquisitions and product lifecycle (SDLC)
• Design complex infrastructure systems (networking, servers, cloud: AWS & Azure, data storage, backup, and security policies)
• Oversee development of quality control SOPs, product training, and best practices for all technology products (Agile and ITIL)
• Develop automated processes for mass-deployment of computers, including customized computer images for Windows, macOS and iOS devices.
• Manage software licensing with major vendors (Microsoft, Adobe, IBM), following industry standard practices (PCI, NIST, SOX)

Orlando, Florida Area

• Lead Information Technology team, reporting to Director of Technology and CTO
• Implement security products and policies using Cisco AMP, Cisco Umbrella, and IBM MaaS360 MDM solutions.
• Installation, monitoring, and administration of physical infrastructure equipment: servers, networking, backup appliances, and surveillance systems
• Maintain e-mail (Exchange & Office 365), content filtering: Forcepoint, MIMECAST, and ERP/CRM services
• Develop internal Standard Operating Procedures and best practices for technical team
• Design, planning, and procurement of all infrastructure equipment (surveillance systems, servers, networking equipment: switches, firewalls, AP’s, workstations, and VoIP solutions)

Franklin, MA

• Test Engineer professional with vast knowledge of high-end SAN/NAS systems, Oracle and SAP ERP systems, testing procedures, and troubleshooting. Lead Global New Product Introduction (NPI) team for Storage division of.
• Test Engineer professional with vast knowledge of mid-range and high-end SAN systems (EMC/Dell Symmetrix 6, 6.5, 7, 7.5, VMAX10K, VMAX20K, VMAX40K, VMAX200K, VMAX400K, VPLEX, and XtremIO)
• Configure, test, and troubleshoot enterprise SAN systems per Standard Operating Procedures (SOP’s)
• Performed Failure Analysis and troubleshooting down to component level
• Key Member of the New Product Introduction (NPI) and Manufacturing Verification Team (MVT), responsible for designing procedures and Standard Operating Systems for new product lines, and personnel training on best.
• Performed Firmware Testing and Qualification testing for new code, firmware, and software in high stress environments (cold and hot), ensuring functionality and improvements to board-level components

Attleboro, MA

• Maintain IT infrastructure (servers, networking equipment, workstations, VPN’s, security compliance)
• Install, configure, and maintain off-site and on-premises dedicated services
• Work closely with customers, providing out-of-the-box solutions that fit their budget
• Design, plan, and implement infrastructure, networking, and surveillance systems

Holliston, MA

• Maintained E-Coat Line System software - Proprietary system responsible for automated painting of products
• Performed adjustments on products as needed on ERP system
• Provided help desk support and solved IT tickets for end-users.

Master Of Science, Information Technology Management

Bachelor Of Arts (Bs), Business Administration

Business Administration

Associate Of Science (As), Business/Technology, 3.68

Activities and Societies: Magna Cum LaudeAssociate's in Science - Business Technology, focused on providing IT professionals skills to.