Daniel R. Email & Phone Number

Orlando, Florida, United States

• Spearheaded the First in the State of Florida Livestream of ballots opening, processing and auditing initiative from conception to delivery.• Architected and deployed a fault-tolerant infrastructure for enhanced system durability.• Oversee Software Development, IT, and GIS departments for Orange County Supervisor of Elections.Implemented state-of-the-art system, such as next-generation surveillance and security measures to ensure the protection of election workers.• Liaison for all information-related topics between the SOE office, State and Federal partners.• Develop Incident Response Plans and disaster recovery using best practices defined by CISA and NIST.

Orlando, Florida, United States

Orlando, Florida, United States

Orlando, Florida, United States

• Lead national computer rentals department ($10 million revenue), implement proven strategies and vision responsible for double digit growth (YoY)• Plan new product introduction, acquisitions and product lifecycle (SDLC)• Design complex infrastructure systems (networking, servers, cloud: AWS & Azure, data storage, backup, and security policies)• Oversee development of quality control SOPs, product training, and best practices for all technology products (Agile and ITIL)• Develop automated processes for mass-deployment of computers, including customized computer images for Windows, macOS and iOS devices.• Manage software licensing with major vendors (Microsoft, Adobe, IBM), following industry standard practices (PCI, NIST, SOX)• Lead national team of 20 computer technicians, facilitating internal training, product awareness• Provide technical consulting services, develop and maintain close relationship with client’s leadership and technical teams

Orlando, Florida Area

• Lead Information Technology team, reporting to Director of Technology and CTO• Implement security products and policies using Cisco AMP, Cisco Umbrella, and IBM MaaS360 MDM solutions.• Installation, monitoring, and administration of physical infrastructure equipment: servers, networking, backup appliances, and surveillance systems• Maintain e-mail (Exchange & Office 365), content filtering: Forcepoint, MIMECAST, and ERP/CRM services• Develop internal Standard Operating Procedures and best practices for technical team• Design, planning, and procurement of all infrastructure equipment (surveillance systems, servers, networking equipment: switches, firewalls, AP’s, workstations, and VoIP solutions)• Manage software licensing for both internal and external customers• Provide tier 3 desktop and technical support• Coordinate training and onboarding for all Information Technology personnel

Franklin, Ma

Test Engineer professional with vast knowledge of high-end SAN/NAS systems, Oracle and SAP ERP systems, testing procedures, and troubleshooting. Lead Global New Product Introduction (NPI) team for Storage division of the company. • Test Engineer professional with vast knowledge of mid-range and high-end SAN systems (EMC/Dell Symmetrix 6, 6.5, 7, 7.5, VMAX10K, VMAX20K, VMAX40K, VMAX200K, VMAX400K, VPLEX, and XtremIO)• Configure, test, and troubleshoot enterprise SAN systems per Standard Operating Procedures (SOP’s)• Performed Failure Analysis and troubleshooting down to component level• Key Member of the New Product Introduction (NPI) and Manufacturing Verification Team (MVT), responsible for designing procedures and Standard Operating Systems for new product lines, and personnel training on best practices, assembling, configuring, testing, and troubleshooting said systems• Performed Firmware Testing and Qualification testing for new code, firmware, and software in high stress environments (cold and hot), ensuring functionality and improvements to board-level components • Initiated and participated in dozens of Kanban and Lean Six Sigma events to streamline processes and procedures, resulting in cost-saving for the company• Lead team of up to 40 employees at end-of-quarters, designating tasks and workflow• Managed and maintained high level of hardware inventory in-house to support daily builds and commitments

Attleboro, Ma

• Maintain IT infrastructure (servers, networking equipment, workstations, VPN’s, security compliance)• Install, configure, and maintain off-site and on-premises dedicated services• Work closely with customers, providing out-of-the-box solutions that fit their budget• Design, plan, and implement infrastructure, networking, and surveillance systems

Holliston, Ma

• Maintained E-Coat Line System software - Proprietary system responsible for automated painting of products• Performed adjustments on products as needed on ERP system• Provided help desk support and solved IT tickets for end-users.

Master Of Science, Information Technology Management

Bachelor Of Arts (Bs), Business Administration

Business Administration

Associate Of Science (As), Business/Technology, 3.68

Activities and Societies: Magna Cum LaudeAssociate's in Science - Business Technology, focused on providing IT professionals skills.