Daniel Bennett Email & Phone Number

Dallas, Texas, United States

• Knowledge Base administrator for the entire organization. Using HTML skills to update, create, and modify client and process articles to ensure all associates within the organization had up to date and accurate.
• Administer the operations teams case management system. Continually create new workflows to increase efficiencies and end user ease of use.
• Responsible for creating and delivering system training to new hires and current associates… Show more Knowledge Base administrator for the entire organization. Using HTML skills to update, create, and modify client.
• Responsible for creating and delivering system training to new hires and current associates. Collaborate with management to determine training objectives, develop and deliver training curriculum for all new and.
• Work with client liaisons to help identify trends and proactively resolve potential issues. This consists of conducting data audits and generating reports as well as recommending process improvements.
• Responsible for configuration and quality testing of client wellness sites. Create QA document to make the quality testing process more streamlined and easy to follow.

Flower Mound, Texas, United States

• Managed one of the top ranked franchises in the country in terms of both profitability and service numbers (G4 Management).
• Reduced store pizza creation times and delivery times to a level that ranked number one in the country.
• Succeeded in a high pressure environment while maintaining a stable work environment and service numbers.
• Promoted from delivery driver to assistant manager within two months of hire as a result of exceptional work.
• Set new weekly… Show more Managed one of the top ranked franchises in the country in terms of both profitability and service numbers (G4 Management).
• Set new weekly sales records as a result of implementing new marketing strategies. Show less