This is our new and exciting, ever growing property venture. We are currently buying and letting our own properties to the right tenants speedily, maintaining high levels of occupancy by providing a first class service, as this is key to the viability of our buy-to-let investments.We conduct our own management service:* obtaining appropriate references and full credit checks for prospective tenants* collection of the deposits and registration with the government approved TDS deposit scheme* preparing a tenancy agreement and any other relevant notices* arranging an inventory of the property and its contents* monthly rent collection* full maintenance of the property – including regular inspection visits and the organisation of routine repairs – thereby safeguarding the value of our investment.Over our multi year business development plan, we will be branching out with our own bespoke property management online services to other investment landlords.

• Overseeing department to ensure professional and courteous service is received by Landlords and Tenants and identifying opportunities to enhance service levels.• Discuss with the Head of Centre and assume responsibility for staff interviews, local inductions, local training, appraisals, coaching and development.• Attend branch meetings as required and advise branch managers of any matters requiring their attention.• Responding promptly and effectively to internal and external complaints.• Managing the tenancies of a group of properties from the commencement of each tenancy until the property is returned to the owner. Specifically checking and adhering to landlords’ management instructions; Issuing instructions for management inspections and reporting to landlords following inspections; Issuing instructions for safety inspections including gas safety checks.• Organising for remedial works to be completed on a timely basis.• Advising landlords/managing agents of want of repairs.• Obtaining estimates, issuing works orders, paying invoices.• Dealing with correspondence, telephone calls, and personal visits from landlords and tenants.• Receiving End of Tenancy Reports, advising landlords and tenants of charges on tenants’ deposit for repairs or replacements via the Depositary• Finalising the release of the security deposit on the relevant parties in line with the scheme rules in which it is held.• Liaising closely with letting offices and client account departments.• Responding immediately to any lack of security or essential services, or any danger to tenants or the public associated with landlords’ property.• Assisting with customer complaints and investigations if required• Ensuring that appropriate charges are made for all services rendered.• Serving appropriate notices, where the landlord or tenant wishes to end a tenancy.• Dealing with landlord statement queries.• Negotiating with extensions and renewals.

Managing a portfolio of properties in the local areaOrganising & conducting property visitsOrganising safety inspections in line with legislation and flagging up remedial worksReporting back to landlords and arranging any necessary remedial work.Dealing promptly and courteously with all communications from landlords, tenants and contractors.Responding quickly to urgent maintenance issues and dealing with potential dangers associated with a property in a timely mannerNegotiating tenancy renewals, collecting rent and dealing with late paymentsProcessing end of tenancy check outs, liaising with utility companies, letting offices and client accounts departmentsRunning monthly reports

Household Cavalry Regiment (Terminal Service Leave starts February 2023)(End of Service - April 2023)Served as second-in-command of a section in an operational unit, providing a reconnaissance capability in armoured fighting vehicles. Trained and educated, with an emphasis on leadership and management, as well as combat. Providing inspiration, purpose, motivation, direction and discipline to the troops I lead, and other responsible for the individual training of those I am in charge.

Household Cavalry Mounted Regiment As a member of the sovereign’s mounted bodyguard, I carried out mounted and dismounted duties such as, 'Trooping the Colour', 'The State Opening of Parliament', 'State Visits' by Foreign Heads of State, a 'Royal Wedding', and 'Investitures' at Buckingham Palace. The role is laboriously first-class on time management, planning, and quality control.

National hotel chain dealing with Business and Leisure clients. Responsible for the day-to-day supervision of all reception staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the hotel manager as necessary.

Digital Signage, Media Sale, Content Creation, Advertising Primary duties included answering questions from clients and resolving problems, setting goals to meet the needs of each team member as well as monitoring the progress of customer cases in their company's tracking system (Sage).