Established, monitored and enforced Exchange trading policies and rules designed to improvetrading, customer service, market performance and rule compliance requirements. ·Converted the trading floor from a market maker trading system to a DPM trading system and managed the program after its institution. ·Educated the membership in the areas of multiple listing, marketing and market quality. ·Established future-oriented policies and procedures to improve business opportunities. ·Identified priorities and set action plans for projects for all team members. ·Supported five Exchange Committees by providing data, analysis, leadership, project management, regulatory service, problem solving and customer service.Director, Market Procedures and Planning

·Established regulatory programs for CBOE Market Surveillance Department. ·Presented cases to Business Conduct Committee. ·Supervised a staff of 30 people.