- Led the observability strategy for the Customer Journey: Savings Accounts and Credit Cards Project, recognized with the Platinum Award in the Digital Transformation category by Fintech Americas 2024, ensuring comprehensive visibility of critical systems and improving monitoring, performance, and proactive resolution of technical issues- Directed the integration of a corporate holding into a shared services center, centralizing operations and achieving USD 1M in annual savings through strategic planning, effective coordination, and conflict resolution for a seamless transition- Implemented infrastructure optimization strategies to reduce operational costs through automation and architecture restructuring - Managed a multidisciplinary team for critical business application migration, ensuring a seamless transition and maintaining a 99.95% Service Level Objective (SLO)

- Led a 24/7 operations and maintenance team for core integration systems, achieving a 12% reduction in workload through efficient alert management and optimization of operational processes (Grupo Aval)- Designed microservices architectures using cloud infrastructure, enabling efficient scalability and reducing deployment time by approximately 20% (Grupo Aval)- Implemented CI/CD pipelines using AWS CodePipeline, improving development and deployment cycles

- Served as a subject matter expert in specific technologies, providing guidance on the planning, implementation, and optimization of technical systems- Identified and resolved critical issues, proposing solutions that enhanced system performance, efficiency, and security- Collaborated in the design and implementation of technological solutions, ensuring alignment with business needs and maximizing return on investment- Assessed current and emerging technologies, recommending improvements and innovations to the organization’s IT infrastructure- Worked closely with stakeholders and technical teams to understand business needs and translate them into effective technical solutions- Provided mentorship and training to internal teams, fostering the development of technical skills and ensuring effective use of implemented solutions- Contributed to the continuous monitoring and optimization of systems to ensure optimal performance and adaptability to evolving business demands

• Planning, implementation and testing of disaster recovery plans.• Analysis, design and implementation of the necessary infrastructure. • Coordination of suppliers during the project life cycle.• Implementation and maintenance CI/CDCloud Migrations (Azure & AWS)DevOps experience

-Monitoring and maintaining Websphere Application Server (WAS), IBM Business Process Manager (ESB, BPM), WebSphere Portal e IBM HTTP SERVER (IHS).-Involve in Disaster Recovery Activity-Responsible for installation and configuration of (WAS) on UNIX and Windows environments-Monitoring and maintaining-Troubleshoot and resolve critical issues with IIB and MQ-Create technical scripts as required-Create quality integration solutions

-Telephone support and use of remote desktop technologies for resolution of incidents and requests-Onsite support for tasks requiring physical assistance to solve a problem-Maintain condition software and hardware of IT equipment-Analyse risks and opportunities-Assist with telecommunication hardware maintenance