Daniel Rawlings Email & Phone Number

Ottawa, Canada Area

Applies technical expertise to support the deployment of the technology architecture and the total system solution.General Operating System (MCP) software support and implementation.Assistance in configuring, planning and managing implementation of systems and upgrades.Functions as the technical lead on small projects or portions of larger projects.Works on billable engagements to provide support, advice, and guidance on the correct application of a products/technology solution specific to ClearPath systems.Assists in pre-sales efforts in addition to working on billable engagements.Reviews, for accuracy, the technical content of proposals that have been prepared by junior consultants. This requires the incumbent to have a full, working knowledge of services/products/technology solutions.Leads the technical portion of demonstrations, internally and externally.Performs competitive analyses (e.g., performs technical research in order to compare Unisys to competitor products and solutions).Implement manage and maintain Unisys classroom image including patches for hardware and software.Implementing and maintaining procedures to collect performance metrics and produce system performance and capacity reports.Identifying system performance bottlenecks and recommending performance improvement solutions.Proposes opportunities to develop follow-on business in client accounts and communicates ideas to the project manager.Builds client relationships by interfacing with the client organization on others consultants.Builds networks inside and outside of Unisys.Knowledge of vmware.

Ottawa, Canada Area

Security ClearanceTop secret, Enhanced reliabilityEMC, Quantum, Isilon, Microsoft and Bell Canada onsite support.Manage print services for UnisysUsing SRMS to create and close trouble ticketsOperating system implementation and installation including Windows 10 rollout at Microsoft headquarters Ottawa and Windows server 2016Experienced installing and implementing enterprise server hardware and software solutionsApplying firmware and software patches to serversOnsite presentations to demonstrate the features of new hardware and software platforms.Diagnose hardware issues with NAS, SAN, tape libraries and high availability servers including Quantum I6000 tape libraries and Dell enterprise serversAbility to analyze and propose hardware and software solutions for high-end storage.Capable of client C level interaction and technical onsite presentations and demonstrations of client’s new implementation featuresTeam Lead on Unisys special project supportResearching, ordering and procuring parts with venders including Dell, Quantum and EMC specific systemsProvide administrative and technical consulting for Unisys sales and technicians including DND EMC resulting in a call management process restructuringKnowledge of Cisco LAN and WAN switches configuration editingCreating script for automating processes.Analysing a network using Ekahau WIFI sniffer tool Management reports on tickets, faults, issue resolutions and potential solutions