• Collaborated with Riot Games on “CONV/RGENCE: A League of Legends Story”.• Implemented cutscenes from script & storyboards using custom in-engine tools.• Assisted with level design item placements for currency and in-game upgrades.• Became familiar with sprint planning methodology, using JIRA and Confluence.• Assisted in retrospectives to identify improvement areas.• Reviewed mechanics and difficulty from playtest builds while providing feedback on how toimprove the feel of those features.

• Troubleshot computer problems and worked through solutions with clients.• Created and maintained repair documentation including issue breakdown, repro steps, possible solutions, and test checklists upon completion of repair.• Effectively communicated with team members to ensure optimal workflow forchecking in client devices and device repair procedures.