Daniel Read

Daniel Read Email and Phone Number

Design Lead for enterprise projects in the ATO @ Australian Taxation Office
canberra, act, australia
Daniel Read's Location
Greater Sydney Area, Australia
Daniel Read's Contact Details

Daniel Read work email

Daniel Read personal email

n/a
About Daniel Read

I’m a design lead with well-developed expertise in leading teams to successful delivery of fit-for-purpose solutions in complex product and service environments.I draw on my skills in strategy development, human centred design, systems practice, coaching, and agile project management to build high performing teams and manage projects through to delivery of desired outcomes.I have over 15 years experience delivering organisational change, business improvement, and product and service solutions in the government and not-for-profit sectors. This is complemented by more than 7 years experience delivering digital products in the private sector.I’m a continuous learner driven by two key questions, ‘Are we working on the right problems for people using our products and services?’ and ‘Are we working as a team in the best way we can?’

Daniel Read's Current Company Details
Australian Taxation Office

Australian Taxation Office

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Design Lead for enterprise projects in the ATO
canberra, act, australia
Website:
ato.gov.au
Employees:
7484
Daniel Read Work Experience Details
  • Australian Taxation Office
    Design Lead - Enterprise Strategy And Design
    Australian Taxation Office Dec 2014 - Present
    Melbourne, Australia
    Role: Leading collaboration in enterprise projects where stakeholders and partners include; industry groups, federal government agencies, ATO branch and business line leaders, ATO product owners and IT solution designers, and ATO teams. Defining solutions to improve experiences delivered through ATO services or improve operational methods and processes by developing and implementing fit-for-purpose design processes that draw on human centred design, service design, and systems practice.
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  • Australian Taxation Office
    Business Improvement Lead - Business Management Services Branch
    Australian Taxation Office Dec 2010 - Nov 2014
    Melbourne, Australia
    Role: Established a valued business improvement service in a complex environment. Successfully managed collaboration between three branches that delivered a joint service but held competing priorities.Key Achievements:- Developed and managed prioritisation and workflow management processes for the business improvement service in the ATO's Finance business line- Developed concept for redesign of the ATO’s Procure-to-Pay Services branch by delivering client-centric business modelling- Enabled creation of a program of work for the ATO's Procure-to-Pay Services branch by delivering results chain mapping and benefits management planning- Enabled business strategy development for the ATO’s Learning and Development business line by delivering results chain mapping and benefits management planning
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  • Australian Taxation Office
    Project Manager - Systems, Strategy And Support Branch
    Australian Taxation Office Apr 2010 - Nov 2010
    Melbourne, Australia
    Role: Delivered initiation phase of the Enterprise Procurement System project. Responsible for developing an RFQ, evaluating tender responses, and securing endorsement of a preferred delivery partner.Key Achievements:- Led effective collaboration with project management counterparts in IT team- Delivered a complete initiation phase and delivery partner selection that enabled the project to meet a strict funding envelope of $10M
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  • Australian Taxation Office
    Business Manager, Systems, Strategy And Support Branch
    Australian Taxation Office Feb 2007 - Mar 2010
    Melbourne, Australia
    Role: Managed two enterprise level systems (HR Incident and Case Management, Learning and Professional Development) and their respective support teams.Key Achievements:- Delivered $1M platform upgrade for the HR Incident and Case Management system- Delivered customised training assessment solution to support 15,000 staff transitioning from legacy systems to Siebel CRM and Integrated Core Processing during the ATO’s $756.7M Change Program- Increased visibility of system performance by designing and implementing IT incident management process and reporting- Reduced system down-time by creating collaborative incident management processes with IT service providers
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  • Australian Taxation Office
    Senior Multimedia Designer, Learning Management Systems Unit
    Australian Taxation Office Mar 2005 - Jan 2007
    Canberra, Australia
    Role: Led design and production of interactive digital products to support capability needs that were aligned with the ATO’s corporate and business line priorities.Key Achievements:- Designed and implemented information and interaction design standards for the multimedia unit- Delivered several multimedia courseware packages
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  • Uq Institute For Social Science Research
    Design Lead (Secondment)
    Uq Institute For Social Science Research Jan 2024 - Jun 2024
    Greater Sydney Area
    Role: Led two multi-disciplinary project teams through project scoping to final delivery. Both projects were commissioned by the Department of Social Services as part of a grant for designing a National Centre for Place-based Collaboration. The two project teams included members from a consortium of three organisations that were awarded the grant (Collaboration for Impact, Australia New Zealand School of Government, and University of Queensland)Key Achievements:- Developed and implemented a fit-for-purpose agile workflow for remote project teams and client-side counterparts- Delivered problem framing that effectively aligned scope with team’s project activity- Briefed and coordinated specialist contractors- Delivered final production of project deliverables
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  • Uq Institute For Social Science Research
    Senior Design Specialist (Secondment)
    Uq Institute For Social Science Research Apr 2023 - Dec 2023
    Melbourne, Victoria, Australia
    Role: Developed and led design process for foundation of a National Centre for Place-based Collaboration under a Department of Social Services grant awarded to a consortium of three organisations (Collaboration for Impact, Australia New Zealand School of Government, and University of Queensland)Key achievements:- Enabled successful delivery of a prospectus with costed design options for consideration in Australian Government budget process- Enabled successful stakeholder engagement in a complex cross-sector environment while still delivering a prospectus that aligned with Australian Government and Philanthropy investment constraints- Successfully facilitated collaboration of the cross-organisation multidisciplinary team
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  • Catalyst Interactive
    Multimedia Designer
    Catalyst Interactive Sep 2002 - Feb 2005
    Canberra, Australia
    Role: Responsible for production of interface and interaction design, animation and graphic design for digital courseware delivered to the Australian Defence Force for the Air 87 project.Key Achievements:- Significantly reduced the average time needed for participants to complete learning objectives (from 2-3 days to 5-10 mins) through considered use of animation and interaction design when producing content to cover complex aspects of the AHR Tiger helicopter- Delivered a multimedia cd-rom courseware package on the ARH Tiger helicopter for the Air 87 project- Delivered animation, interaction and graphic design for web based courseware on the ARH Tiger helicopter for the Air 87 project
  • Berney Technologies
    Web And Multimedia Designer
    Berney Technologies Feb 2001 - Jul 2002
    Sydney, Australia
    Role: Contributed to development of a digital services arm in a traditional pre-press shop.Key Achievements:Contributed to marketing campaigns by delivering: - multimedia cd-rom packages - front-end web development - graphic assets for web and print
  • Freelance
    3D Modeler, Animator, Web And Multimedia Designer
    Freelance Jun 1997 - Oct 2000
    Rio De Janeiro Area, Brazil
    Role: Contracted to Externa Audio Visual / Telemig and Image MultimediaKey Achievements:Contributed to delivery of corporate infomercials by delivering: - character and set design for 3D worlds- 3D animation and final rendering for television formatsContributed to marketing campaigns by delivering:- multimedia cd-rom packages- front-end web development- 3D graphics and final rendering for web and desktop formats

Daniel Read Skills

Service Design Design Thinking Project Management Business Process Improvement Interaction Design Team Leadership Web Design 3d Graphics Semantic Html Cascading Style Sheets Business Model Innovation Results Chain Mapping Objective C Lean Tools Flash Getting Things Done Method

Frequently Asked Questions about Daniel Read

What company does Daniel Read work for?

Daniel Read works for Australian Taxation Office

What is Daniel Read's role at the current company?

Daniel Read's current role is Design Lead for enterprise projects in the ATO.

What is Daniel Read's email address?

Daniel Read's email address is da****@****.gov.au

What skills is Daniel Read known for?

Daniel Read has skills like Service Design, Design Thinking, Project Management, Business Process Improvement, Interaction Design, Team Leadership, Web Design, 3d Graphics, Semantic Html, Cascading Style Sheets, Business Model Innovation, Results Chain Mapping.

Who are Daniel Read's colleagues?

Daniel Read's colleagues are Elizabeth Love, Gavin Walsh, Criminal Investigator, Evelyn Lareza, Yui S., Michael Peachey, Amber Sawford.

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