Management of UK and European warehouse facilities.Overseeing that all customer orders are fulfilled, to specification and available for despatched within specified timescales.Responsible for ensuring that quality standards are met and that all deliveries are booked in accurately and unloaded safely. Quarterly stock takes completed with accuracy.Overseeing customer complaints for my department.Ensuring that HSE standards are maintained acting as Health & Safety ManagerManaging production in line with sales demand, striving to sustain an adequate supply of products and components.Fostering an environment of teamwork to ensure that all products are delivered on time and company goals are achieved.Responsibility for strategic operational improvements relating to efficiency, Health and Safety, security and Quality Control.Responsible for existing stock business target and customer retention. Responsible for company customer service representatives and customer experiences.Lead, coach and motivate my team ensuring they all have the right tools and adequate training in order to reach their targets and objectives.Implementation of any new policies and procedures relating to the operation. Introducing and managing operational IT systems ensuring that they are kept up to date and fit for purposeSupporting and contributing to the development of Company processes.Participating in driving a culture of continuous improvement.Liaising and negotiating with suppliers as required.Making sure supplier audits and accreditations are up to date visiting suppliers in China when necessary. Overseeing the purchasing of all stock items, making key decisions together with the MD as to products required, price changes, clearance items and new products. Product Development. Liaising and negotiating with courier and transport companies.Regular employee 1-2-1’s and annual appraisals and objective setting.

Support for Director including:• Research for potential new business opportunities • Analysing data for company performance • Arranging travel and accommodation • Organising key company events Warehouse and Stock ControlTheir Nibs London Ltd • Exportation of goods overseas• Manage stock levels• Invoicing and spreadsheet management • Analysing sales data to identify best sellers, slow moving stock and improve sales• Managing all aspects of the warehouse operation and warehouse staff. Fitness Gym• Registration of the company• Sourcing and negotiating appropriate premises• Gaining planning permission for property change of use • Set up costs forecasting and profit forecasting • Arranging and negotiating necessary construction work within budget• Hiring and management of employees• Sourcing and negotiating prices for gym equipment • Health and Safety assessment Berkeley Sports and Media • Producing contracts for managers and athletes • Profit and loss forecasts for events• Arranging all aspects of promotional events including material design and production, arranging staff, venue risk assessment, full management on the day to ensure smooth running of the event and full media coverage• Day to day management of the sports agency which included organising athletes, arranging all travel and accommodation needs• First point of contact for media• Other tasks include invoicing, payroll and website management

• Management of 600 client accounts • Writing personal loans and secured loans for existing customers and new customers• Managing the branch in the absence of Branch Manager• Motivating, coaching & training staff members via 1-2-1 meetings and PDP’s• Training of new staff members including ensuring members of staff adhere to company policy• Producing daily KPI reports • Customer Account Manager of the Month on ten occasions

• Management of over 400 company pensions• Ensuring payment for employees pensions• Modifying payments, changing funds clients had invested with and handling general enquiries• Involved with setting up new pension scheme for Network Rail